• Resolved soramyios

    (@soramyios)


    Dear Edmon,

    I’ve noticed that, when I edit an inline Read more element and then save changes, its type changes to button. Is there a way to change it back to inline?

    Best regards,

    Christian

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author edmon.parker

    (@edmonparker)

    Dear @soramyios,

    That’s really strange.
    I think you need to create new one, and please create a new inline type read more and try to edit it and let me know does it happen every time or when does it happen?

    Hello Edmon,

    thank you for your reply! It happens every time. I created a new inline type read more, then clicked on it and clicked on Save changes (without changing anything). Now it’s a button type.

    Best regards,

    Christian

    Plugin Author edmon.parker

    (@edmonparker)

    Dear @soramyios,

    That’s really strange.
    Please do the following.
    1. Please go to the Read more main screen
    2. Click add new
    3. Select inline type

    And please from browser copy URL and make a screenshot and send to me here

    Hello Edmon,

    thank you for your message. I did what you said to create the element. See how element with ID 6 is inline here: https://ibb.co/GPbyMdS
    Then I clicked on it: https://ibb.co/sydkgf1
    I clicked on Save changes.
    After that, it is a button element even though I didn’t change anything:
    https://ibb.co/XCjbY68

    Thank you for your help!

    Best regards,

    Christian

    Plugin Author edmon.parker

    (@edmonparker)

    Dear@soramyios,

    I’m sorry for the delay.

    1. Go to read more section
    2. Click Add new
    3. Choose Inline type and save

    2. From read more table
    1. Click edit
    2. Click save

    Please do those steps and let me know about your progress.

    Ps (Screenshots can help understand the issue

    soramyios

    (@soramyios)

    Hello Edmon,

    thank you for your message. You describe exactly what I did. Can’t you reproduce the error if you do the exact same? The screenshots I added to my last message are taken after the following steps you mentioned:
    First screenshot: after 1.3
    Second screenshot: after 2.1
    Third screenshot: after 2.2

    Thank you for your help.

    Best regards,

    Christian

    Plugin Author edmon.parker

    (@edmonparker)

    Dear @soramyios,

    Actually I see the issue exists on the screen already.
    let check two things.

    1. Please let me know can you change the button type read more settings.
    Please change read more button type settings and after that check settings.

    2. I think some of your plugins affect to read more on your second screen read more inline type does not have dimension option.
    Please try to deactivate your plugins by one by and try to create and save new inline type read more

    soramyios

    (@soramyios)

    Hello Edmon,

    thank you for your message!

    1. Should I change anything in particular? It’s possible in general.

    2. I deactivated all other plugins, the issue is still there. The dimension option appears as soon as I click on Save changes, the moment when the inline element turns into a button.

    Best regards,

    Christian

    Plugin Author edmon.parker

    (@edmonparker)

    Dear @soramyios,

    That is strange.
    Please contact with us via edmon.parker@gmail.com email and i will send you one custom version.

Viewing 9 replies - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.