Support » Fixing WordPress » Initial subscription signup email not working

  • Resolved SusanNH

    (@susannh)


    I’ve recently installed jetpack. I’m trying to use the subscription piece, but it isn’t working. The screen looks as expected, accepts the email and says an email was sent, but the email is never received. What do I need to change so that the emails are working and my subscribers can sign up successfully? (My site is sending emails ok because I get comments and other test emails fine.)

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