[resolved] Initial subscription signup email not working (3 posts)

  1. SusanNH
    Posted 2 years ago #

    I've recently installed jetpack. I'm trying to use the subscription piece, but it isn't working. The screen looks as expected, accepts the email and says an email was sent, but the email is never received. What do I need to change so that the emails are working and my subscribers can sign up successfully? (My site is sending emails ok because I get comments and other test emails fine.)

  2. WPyogi
    Forum Moderator
    Posted 2 years ago #

    You can ask JetPack support team here:


    Including a link to your site will help them help you faster.

  3. SusanNH
    Posted 2 years ago #

    Thanks! I'll contact them.

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