Support » Plugin: Printful Integration for WooCommerce » Initial integration no conceting

Initial integration no conceting

  • Resolved soytutipo

    (@soytutipo)


    2 years, 10 months ago

    Hello team,

    I did a few test, can manage to make it connect. The API is created on Woocommerce but the Prinful panel still shows the same issue. “Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access” I tried also deactivating most of the plugin, same error.

    The error log shows this:
    ##### Printful Checklist #####
    * Connection to Printful API => NOT CONNECTED
    * WordPress Permalinks => OK
    * WordPress version => OK
    * WooCommerce authentication URL access=> OK
    * WordPress remote requests => OK
    * WordPress Site URL => OK
    * Write permissions => OK
    * PHP memory limit => OK
    * PHP script time limit => OK

    ##### Printful Last Sync’s #####

    ##### Environment #####
    * home_url => https://soytutipo.com
    * site_url => https://soytutipo.com
    * version => 4.9.2
    * log_directory => /home/soytutip/public_html/wp-content/uploads/wc-logs/
    * wp_version => 5.6.1
    * language => es_ES
    * server_info => LiteSpeed
    * php_version => 7.4.14
    * curl_version => 7.71.0, OpenSSL/1.1.1d
    * mysql_version => 10.3.27
    * mysql_version_string => 10.3.27-MariaDB
    * default_timezone => UTC

    ##### Database #####
    * wc_database_version => 4.9.2
    * database_prefix => wp_
    * maxmind_geoip_database =>

    ##### Active Plugins #####
    * WPML Multilingual CMS (4.4.9)
    * Yoast SEO Multilingual (1.2.4)
    * Ultimate Addons for WPBakery Page Builder (3.16.24)
    * Akismet Anti-Spam (4.1.8)
    * Contact Form 7 Extension For Mailchimp (0.5.31)
    * Contact Form 7 (5.3.2)
    * Cookie Notice & Compliance for GDPR / CCPA (2.0.1)
    * WPBakery Page Builder (6.5.0)
    * Metricool (1.10)
    * Printful Integration for WooCommerce (2.1.19)
    * Redirection (5.0.1)
    * Slider Revolution (6.3.8)
    * UpSolution Core (7.13)
    * WooCommerce PayPal Checkout Gateway (2.1.1)
    * WooCommerce (4.9.2)
    * Wordfence Security (7.4.14)
    * Yoast SEO (15.7)
    * WP-Optimize – Clean, Compress, Cache (3.1.6)
    * WPML String Translation (3.1.7)
    * WPML Translation Management (2.10.5)

    ##### Theme #####
    * name => Impreza Child
    * version => 1.0
    * author_url => http://us-themes.com/
    * parent_name => Impreza
    * parent_version => 7.13
    * parent_author_url => http://us-themes.com/

    ##### WooCommerce settings #####
    * currency => EUR
    * currency_symbol => €
    * currency_position => right
    * thousand_separator => .
    * decimal_separator => ,
    * woocommerce_com_connected => no

    Thanks in advance,
    Paloma

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support edwardza

    (@edwardza)

    2 years, 10 months ago

    Hi! This seems more like a WooCommerce store issue and not an issue with our plugin but please get in touch with our Customer Support at support@printful.com or via our website chat and we’ll take a look.

    Best,

    Thread Starter soytutipo

    (@soytutipo)

    2 years, 10 months ago

    ¡Solved! It was a issue with the server actually. They were blocking the access of Printful API to my shop somehow. Thanks for the feedback anyway.

Viewing 2 replies - 1 through 2 (of 2 total)
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