Information fields not being passed to PayPal + your support link doesn’t work
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I tried to submit a support ticket, but your ticket system is completely offline.
We’re Running WP 4.5.7. I’ve added two custom Personal Information Fields in the form settings. I noticed the note that says “The information will be collected and saved and passed to PayPal……they may have to fill in the information again when they get to PayPal”, however, PayPal no longer shows this information (the custom information fields) when customers are redirected to PayPal to complete the payment.
This is a serious problem for us, and I hope there is a solution for this. I suspect that maybe PayPal’s recent interface changes may have something to do with it, I don’t know. But we definitely need this to work.
I noticed that the plugin hasn’t been updated in some time, and wondering if you may need to update the plugin to work with the current PayPal system.
I hope you haven’t abandoned the plugin, and that you can get back to me and let me know what we can possibly do to get this functioning properly.
Thanks… (sorry I had to post this here but had no choice since your ticket system is gone)
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