Support » Plugin: Draw Attention » Information and Description don’t shows up

  • Resolved sikau

    (@sikau)


    Hi!
    I am trying this plugin now “Draw attention”. Following parta i filled in some information but nothing shows up when i loading it on the page. Can some help me?

    – Deafault more info (in the More Info Box Styling)
    – Describtion (In the Hotspot Area)

    The page I need help with: [log in to see the link]

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  • Plugin Support Draw Attention Support

    (@wpdrawattention)

    Hi There,

    Thanks for reaching out to us. Can you please contact our dedicated support inbox at support@wpdrawattention.com so we can help you in more detail?

    Thanks,
    Liam

    Plugin Support Draw Attention Support

    (@wpdrawattention)

    @sikau thank you so much for contacting us through our email support.

    It seemed like the theme or another plugin was inserting CSS to make the Description and More Info boxes invisible.
    The solution to this problem here was adding this CSS snippet:

    body .hotspot-content { 
    visibility: visible; 
    opacity: 1; 
    background: none; 
    box-shadow: none; 
    position: relative;
    text-align: left; 
    } 

    Though this may only work with @sikau website. If anyone else is having an issue similar to this – please contact our support team so that we can figure out a tailored solution at support@wpdrawattention.com

Viewing 2 replies - 1 through 2 (of 2 total)
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