Support » Plugin: Novo-Map : your WP posts on custom google maps » Info Boxes not working

  • Resolved helloplanetat

    (@helloplanetat)


    Hey!
    Thanks for the great Plugin, but sadly it doesn’t work anymore. The map is displayed correctly but if i click on the markers the info boxes don’t open anymore. Can you maybe help me with that issue?
    All the best,
    Daniel

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter helloplanetat

    (@helloplanetat)

    I get this error:

    VM2187:65 Uncaught TypeError: infobox34.open is not a function
        at _.Qg.<anonymous> (<anonymous>:65:1306)
        at gf.lj (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210)
        at Object._.M.trigger (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207)
        at wU.<anonymous> (marker.js:29)
        at gf.lj (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210)
        at Object._.M.trigger (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207)
        at Object.onClick (marker.js:18)
        at qp._.n.onClick (common.js:127)
        at HTMLDivElement.Qp.ta._.cp.Qb (common.js:49)
    (anonymous) @ VM2187:65
    gf.lj @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210
    _.M.trigger @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207
    (anonymous) @ marker.js:29
    gf.lj @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210
    _.M.trigger @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207
    onClick @ marker.js:18
    _.n.onClick @ common.js:127
    Qp.ta._.cp.Qb @ common.js:49
    Plugin Author bluisier

    (@bluisier)

    Hi Daniel,

    Well the issue comes from the 1st error in the console:

    Uncaught ReferenceError: google is not defined
        at infobox.js?ver=5.6.1:127

    But I don’t understand why you have this… it’s like the file infobox.js would be loaded after google map api (explaining why google is not defined)… But in you page source I can see that infobox.js is loaded after the google map api…

    Well it’s hard for me to debug this issue like this. Would you mind giving me a temporary admin access (at this email: benoit.luisier0@gmail.com) that I can try to understand the issue?

    Plugin Author bluisier

    (@bluisier)

    Well I think I understand where the problem comes from… I will probably have to upload a new version of the plugin to fix this. I’ll keep you posted when it’s done

    Thread Starter helloplanetat

    (@helloplanetat)

    Cool thank you! Uploading a new version will keep my markers?
    Can i delete your account or do you still need it?
    All the best,
    Daniel

    Plugin Author bluisier

    (@bluisier)

    by new version I mean you will just have to update to the new plugin version and nothing else… it would be nice if you could let me the account until I fix this. Thanks

    Thread Starter helloplanetat

    (@helloplanetat)

    Yes, no problem! Ahh, okay thanks 🙂
    All the best,
    Daniel

    Plugin Author bluisier

    (@bluisier)

    hi,

    Well it took me a looonnggg time to understand but the problem wasn’t actually coming from my plugin. it was coming from the plugin “Complianz | GDPR/CCPA Cookie Consent” that somehow prevent google maps script to load. So I deactivated this plugin and everything works fine now. I’ll let you reactivate the plugin if you want… But I would suggest you to find another plugin that does not conflict with novo-map.

    Ohh and if you have some time left, I would really appreciate if you could take the time to rate the plugin and tell me what you think about it.

    cheers

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.