Support » Theme: Astra » INFO: After theme update, import do not work

  • wprat


    This is information for Astra developers.
    After theme update, I am unable to import the ORGANIC STORE demo site. Tried several times – on a fresh WP site with Astra activated, and after successfully imported another Astra demo site such as the Cosmetics Store. Setup of the Organic Store falls in a neverending loop and if you break it, the site is unuseful. It would be nice to correct this.

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  • Team Brainstorm Force


    Hello @wprat

    The import process of Starter Templates is not dependant on the Astra theme.

    It could be some other reason or website configuration which could be causing this issue.

    Can you open a ticket with us through our Support Portal so that we can take a closer look at your end and help you accordingly?

    Looking forward to hearing from you!


Viewing 1 replies (of 1 total)
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