Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Infinite updates of Jetpack are breaking down my websites several times this yea

Infinite updates of Jetpack are breaking down my websites several times this yea

  • Resolved Richard

    (@r2ymedia)


    11 months ago

    It is this morning the last time that I get 3 websites down because of one of the hundreds of updates that Jetpack is doing in the last time!!! My websites never break down just with JETPACK!!! How can it be? I mean you claim to be there for my security, just mailing my your news and prices but causing me a lot of stress breaking down my websites with you infinite and bad tested updates! I See a lot of nice features with Jetpack and I always was very interested with you! All my website are running jetpack! Now I really got enough. I will need hours to fix the websites this morning and if this occurs just one time more: SORRY BUT I WILL LEAVE JETPACK FOREVER… Just wanted to let u know

Viewing 2 replies - 1 through 2 (of 2 total)
  • r33c3

    (@r33c3)

    11 months ago

    It’s a temporary solution but you can delete the “rules” directory in jetpack/jetpack_vendor/automattic/jetpack-waf/ which should fix the issue. The folder doesn’t exist in any other version and the file inside the rules directory is calling for files that don’t exist

    Plugin Support Daniel (a11n)

    (@ihenetudan)

    11 months ago

    Hi @r2ymedia

    Sorry for the inconvenience there. We are aware of the issue and working on a point release (11.5.1) to fix it. It should be out in the next 24 hours.

    In the meantime, removing and re-installing Jetpack 11.5 or deactivating and reactivating the WAF module via WP CLI, as @r33c3 hints at, will fix the issue. There’s more information about this here.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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