Infinite Scroll Broken for Anonymous User

  • Resolved THWright

    (@thw56)


    3 years, 7 months ago

    After upgrading to WP 5.5, infinite scroll pagination for the Masonry block seems to be broken for anonymous users on my sites.

    Browser console:

    POST https://www.domain.tld/wp-admin/admin-ajax.php 400
    send @ jquery.js:4
    ajax @ jquery.js:4
    _callAjax @ post.js:142
    (anonymous) @ post.js:107
    dispatch @ jquery.js:3
    r.handle @ jquery.js:3

    Failed to load resource: the server responded with a status of 400 ()

    Nginx log

    ip.ad.dr.ess – – [03/Sep/2020:10:04:38 -0400] “POST /wp-admin/admin-ajax.php HTTP/1.1” 400 11 “https://www.domain.tld/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.83 Safari/537.36”

    I have tried disabling all plugins except UAG and flushing caches, but the problem persists. As soon as I log in to the backend, the problem disappears.

    Any recommendations on what to pursue next? Any other information I can provide?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 7 months ago

    Hello @thw56 ,

    Could you please open a ticket with us from here by sharing more details of your site, so that we can have a closer look?

    Looking forward to hearing from you.

    crauser

    (@crauser)

    3 years, 7 months ago

    I have the same problem, whats the solution?

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 7 months ago

    Hello @crauser ,

    Do you have any security plugin installed?

    The error says that the script was unable to find “admin-ajax.php”

    The only possible reason is the security policy(either via some plugin or hosting) blocking access to admin-ajax.php from the front end.

    Can you please check and let me know.

    Regards,
    Sweta

    crauser

    (@crauser)

    3 years, 7 months ago

    I have my website hosted in siteground they said that the problem doesn’t have to do with them, I don´t have any security plugins installed maybe the one of the cookie policy but I already desactivated and the problem continues.

    Also notice that the problem only happens when I´m logged out from wordpress.

    Thread Starter THWright

    (@thw56)

    3 years, 7 months ago

    I created a ticket but never heard back. The problem persists.

    crauser

    (@crauser)

    3 years, 7 months ago

    I´ll do that but I don’t have to much hope. I didn’t want to use another plugin because this one works really good.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 7 months ago

    Hello @thw56 ,

    Could you please share the ticket ID with us so that we can have a look?

    We’ll need to take a closer look to see why this might be happening. It is hard to determine the issue without looking into your website. It would be great if you could open a ticket with us so that we can have a closer look?

    Thread Starter THWright

    (@thw56)

    3 years, 7 months ago

    I’ve created a new ticket, as I cannot find the original, but I have yet to receive a reply from the support email account for the new ticket.

    I’m not seeing anything in my mail logs either.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 7 months ago

    Hello @thw56 ,

    We’re so sorry for the inconvenience caused to you.

    I have checked, and it seems like there was some issue in our form submission.

    we have fixed that issue. Can you please re-open a ticket with us from here?

    I am looking forward to hearing from you.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 6 months ago

    Hello @thw56 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)
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