• Resolved jexu8

    (@jexu8)


    Good afternoon.

    I have a problem in woocommerce checkout. The payment methods remain loading and you cannot choose any. Also, if I try to modify or remove a product from the cart, it also stays loading and is not updated. Therefore right now on my website I cannot make sales for this aspect. I have tried to remove all the plugins in case there was a compatibility problem but it still does not load correctly. What could be due to?

    Thank you very much in advance, greetings

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • I have the same problem ^(((((( What could be done?

    NextgenGallery conflict^(

    Thread Starter jexu8

    (@jexu8)

    I dont have nextGenGallery plugin. I deactivate all plugins and woocommerce payment methods dont work. Only lead all time and I can´t choose any option

    Which version of WordPress and WooCommerce is being used on the site?

    Thread Starter jexu8

    (@jexu8)

    I am using wordpress version 5.5 and wocommerce version 4.3.2

    Which payment gateways?

    Thread Starter jexu8

    (@jexu8)

    I have 4 payment gateways. Stripe, bank transfer, paypal and a fractional payment option. I do not think it is anything related to the catwalks since I have disabled them all and the problem remains the same.

    It has to be something internal to woocommerce since the cart does not update when you delete a product and I cannot add products from the store page either.

    The problem has arisen from one day to the next, without updating plugins or anything. Everything worked fine and suddenly it doesn’t work. Not that this could happen

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @jexu8

    It does sound like this may be a conflict of some sort. I understand you’ve already tried disabling all of your plugins. Have you tried temporarily switching to a different theme like TwentyTwenty or Storefront?

    Also, are you running the most recent version of WordPress and WooCommerce? Also, are all of your other plugins up-to-date?

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)

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