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Infinite loading on Save Photo or Edit Map

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  • Plugin Author stevenellis
    Member

    @stevenellis

    Hi,

    I have uploaded a new version of the plugin – please could you install and see if this resolves your issue.

    Best,
    Steve

    Unfortunately not. The upload works fine, and I can pin it to the map without a problem, but when I “save photo” it’s stuck loading.

    Thanks for working on it, though, hopefully for your plugin this is something on my end!

    Hi,

    I’ve the same problem of matrim13

    can you please help me ?

    Plugin Author stevenellis
    Member

    @stevenellis

    Hi,

    Please could you check three things for me:

    1. That the GD extension for PHP is enabled on the server (see http://php.net/manual/en/book.image.php for details). Most normal installations of PHP should include this library.

    2. That the directory where it is trying to save the file is writeable i.e. not read-only. The directory is /wp-content/uploads/easy2map/images/pin_content/

    3. When the page is just stuck (i.e. not successfully uploading the image) – please check to see if there is a javascript error that is being raised (using CTRL+SHIFT+J in Chrome or firebug in FireFox).

    Many thanks,
    Steven

Viewing 4 replies - 1 through 4 (of 4 total)
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