infinite “Extension compatibility check…” error at the time of importation

  • Resolved zerolux09

    (@zerolux09)


    2 years, 3 months ago

    I have a problem After I start importing I get the message “Extension compatibility check…” after which nothing happens and I get errors in the console (fatal error)
    tried max_execution_time and unfortunately did not help
    Please advise what may be the reason
    Also on the site uses a lot of premium plugins

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Yani

    (@yaniiliev)

    2 years, 3 months ago

    “Extension compatibility check…” appears right before the plugin starts to get a list of all of the WordPress files. Likely the plugin cannot complete getting a list of the files.
    You can try and increase max_execution_time to both php and your webserver.
    The speed of the step depends on the number of files and how fast the filesystem is.
    If you are on a cloud hosting try to increase IOPS of the filesystem.

    Thread Starter zerolux09

    (@zerolux09)

    2 years, 3 months ago

    I used xampp and after increasing max_execution_time there was the same error (perpetual loading at the “Extension compatibility check…” stage and lots of errors in the console
    i tried using open server increased max_execution_time and after trying to import i got the following error
    Unable to import
    Unable to open file for reading. File: D:\Tools\OpenServer\domains\beesmart\wp-content\plugins\all-in-one-wp-migration\storage\9m41wxyj9ljn\beesm.art-20220103-022512-ll80bv.wpress
    Please advise what could be the reason
    https://prnt.sc/269253t

    • This reply was modified 2 years, 3 months ago by zerolux09.
    Plugin Author Yani

    (@yaniiliev)

    2 years, 3 months ago

    For the Unable to import issue, the easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    The settings in PHP that you likely need to adjust are:

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)
Viewing 3 replies - 1 through 3 (of 3 total)
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