Support » Plugin: Helpful » Individual article voting not accurate

  • Resolved JustinF

    (@jhf12)


    Not a huge deal, just something to look into in a future update. We get votes on our articles and for example in the “Most helpful” we’ll have an article with “10” upvotes. But when editing that single article the Up and Down votes aren’t even close (most of the time both are sitting at 0).

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Pixelbart

    (@pixelbart)

    @jhf12 Thanks for your feedback!

    I already noticed that. As soon as I have finished version 4.0, the Dashboard widget will look a little different.

    Also the really “helpful” entries will be shown and not only the ones with the most votes.

    There will be more information when I’m done.

    Here is a screenshot of the reworked widget: https://pasteboard.co/Iijcok9.png

    • This reply was modified 3 years, 2 months ago by Pixelbart.
    Thread Starter JustinF

    (@jhf12)

    Thanks, new widget looks great! Big fan of your plugin. We are using it at https://www.learndash.com/support

    Keep up the great work!

    Thread Starter JustinF

    (@jhf12)

    Just a note that this is still an issue in the new version. Individual article votes don’t get tallied but it looks to be included in the overall data.

    Plugin Author Pixelbart

    (@pixelbart)

    @jhf12 Thanks for your feedback, I’ll look into it later today. 🙂

    Plugin Author Pixelbart

    (@pixelbart)

    @jhf12 Are you sure you are using the latest version of Helpful? (Version 4.0.0)

    I just tested it again on my wife website. It works fine there. Just go to the article overview in the wp-admin. Then it updates itself. (There the single values are triggered)

    Helpful first saves everything in its own database table and updates the fields of the posts when you visit the overviews. (for example: wp-admin -> posts)

    • This reply was modified 3 years, 1 month ago by Pixelbart.
    • This reply was modified 3 years, 1 month ago by Pixelbart.
    Thread Starter JustinF

    (@jhf12)

    Yeah I was. We updated to v4.0, tested a few articles and ultimately rolled it back. Probably will test it again in the future but for now the old version is getting the job done.

Viewing 6 replies - 1 through 6 (of 6 total)
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