Title: index.php putting Load on server Last modified: August 20, 2016 --- # index.php putting Load on server * [Mr.expert](https://wordpress.org/support/users/mrexpert/) * (@mrexpert) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/) * Dear Friends, i am running [http://www.desimaila.com](http://www.desimaila.com), there are only 15-20 users online at a time on my web. This website is basically running over wordpress theme. I change 3 times from hostings due to their complain that my website is putting high load on their servers. Can anyone tell me where is the exact problem in theme which is creating problem. As per hosting company, my index.php file is creating too much load on servers. I try to disable plugins but it was not resolved. Any idea? Viewing 9 replies - 1 through 9 (of 9 total) * [catacaustic](https://wordpress.org/support/users/catacaustic/) * (@catacaustic) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439734) * It’s impossible for us to tell from looking at your site. You’d need to analyse your servers logs for Apache, PHP and MySQL as well as an error logs and most likely MySQL’s slow query log. One of these will give you an idea of what is happening. * Thread Starter [Mr.expert](https://wordpress.org/support/users/mrexpert/) * (@mrexpert) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439886) * Where can i get the logs as you advice me? * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439888) * Ask your host. Are you on a shared system or a dedicated server? * [catacaustic](https://wordpress.org/support/users/catacaustic/) * (@catacaustic) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439890) * You might be able to get some from what ever control panel your hosting company uses, but most likely you’ll have to get your hosting comanpy to investigate for you. If you’re running your own VPS or server then you can see yourself. * Thread Starter [Mr.expert](https://wordpress.org/support/users/mrexpert/) * (@mrexpert) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439891) * Dear Friends, thanks for your reply. I own shared hosting from my hosting company, they say that wordpress and joomla always put high load on servers and only VPS is the final solution for their websites. This is my first experience with any website and i am a noob here. I am surprised many people running wordpress websites without having VPS because its expensive. But what is problem with me or my wordpress that hosting company is refusing to accept my website for their servers. See below the logs i received from my hosting company for your further action. * Warning: bad syntax, perhaps a bogus ‘-‘? See /usr/share/doc/procps-3.2.7/FAQ root 16545 0.0 0.0 5124 676 pts/2 S+ 05:10 0:00 | \_ grep desi desi 16451 7.1 0.0 0 0 ? Z 05:10 0:00 | \_ [php] desi 16405 0.7 0.3 93868 13504 ? S 05:10 0:00 | \_ /usr/bin/php /home/desi/public_html/index.php desi 14497 0.2 0.0 0 0 ? Z 05:07 0:00 | \_ [php] desi 14537 0.2 0.0 0 0 ? Z 05:07 0:00 | \_ [php] desi 16455 4.3 0.7 109748 29544 ? S 05:10 0:00 | \_/ usr/bin/php /home/desi/public_html/index.php desi 16529 0.0 0.7 110516 30368 ? R 05:10 0:00 | \_ /usr/bin/php /home/desi/public_html/index.php desi 16408 4.3 0.0 0 0 ? Z 05:10 0:00 | \_ [php] desi 16464 8.8 0.0 0 0 ? Z 05:10 0:00 | \_ [php] desi 16543 0.0 0.0 0 0 ? Z 05:10 0:00 | \_ [php] desi 16521 43.0 0.0 0 0 ? Z 05:10 0:00 | \_ [php] desi 16524 33.0 0.5 101092 22104 ? R 05:10 0:00 | \_ /usr/bin/php /home/desi/public_html/index. php desi 16497 3.6 0.4 98552 18092 ? R 05:10 0:00 | \_ /usr/bin/php /home/desi/ public_html/index.php * 25.92 95.8.254.121 desimaila.com /wp-content/themes/newshun/scripts/timthumb. php?src=http:// 21.98 182.177.135.54 desimaila.com /wp-includes/js/jquery/jquery. js?ver=1.8.3 8.81 95.8.254.121 desimaila.com /wp-content/themes/newshun/scripts/ timthumb.php?src=http:// 7.57 92.99.188.140 desimaila.com /wp-content/themes/ newshun/scripts/timthumb.php?src=http:// 7.47 182.177.135.54 desimaila.com /wp- content/themes/newshun/scripts/timthumb.php?src=http:// 6.06 182.177.135.54 desimaila. com /wp-content/plugins/sidebar-login/js/blockui.js?ver=1.0 5.94 182.177.135.54 desimaila.com / 5.50 95.8.254.121 desimaila.com / * desi 353 25.0 0.6 108984 28732 ? R 07:36 0:00 | \_ /usr/bin/php /home/desi/public_html/ index.php desi 357 31.0 0.7 110260 30220 ? D 07:36 0:00 | \_ /usr/bin/php /home/ desi/public_html/index.php desi 346 2.0 0.2 92144 11172 ? R 07:36 0:00 | \_ / usr/bin/php /home/desi/public_html/index.php desi 343 20.5 0.5 35556 21520 ? R 07:36 0:00 | \_ /usr/bin/php /home/desi/public_html/index.php desi 363 0.0 0.3 96940 16392 ? R 07:36 0:00 | \_ /usr/bin/php /home/desi/public_html/index. php desi 350 20.5 0.5 35556 21520 ? R 07:36 0:00 | \_ /usr/bin/php /home/desi/ public_html/index.php desi 325 0.8 0.2 91868 10524 ? R 07:36 0:00 | \_ /usr/bin/ php /home/desi/public_html/index.php desi 349 17.5 0.8 101096 36680 ? R 07:36 0:00 | \_ /usr/bin/php /home/desi/public_html/index.php ———————————————————————————————————– * [catacaustic](https://wordpress.org/support/users/catacaustic/) * (@catacaustic) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439892) * That log file doesn’t tell anyone anything about the load on the server. * It also sounds like the hosting companies that you’ve been using are trying to up-sell you to something that you don’t need. As an example, the hosting that we have where I work is a reseller account with a local hosting company, so we are on a shared server. I’ve currently got 20 sites on that account. 17 are WordPress, two are single HTML holding pages, and one is a Magento store with multiple store fronts. That operates on the shared server without a problem. Unless your site is generating a huge amount of traffic, or you’ve got some plugins that do a whole lot of processing, then I highly doubt that your one site is crippling their servers… unless their servers are cheap ones that don’t have any CPU power whatsoever. * The best advice that I could give you is to move to a real hosting company that has decent servers an dcan handle something more then a one-page HTML only site. There’s a whole lot out there so it should be easy to find. There’s some [available hosts listed here](http://wordpress.org/hosting/), so check those out. * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [13 years, 4 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3439899) * **[@mr](https://wordpress.org/support/users/mr/).expert:** You’re on a crappy host; I’d find another. [WordPress › PHP / MySQL Recommended Web Hosting](http://wordpress.org/hosting/) * [getluckybyme](https://wordpress.org/support/users/getluckybyme/) * (@getluckybyme) * [12 years, 7 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3440063) * presently i am hosting on hostgator the process are more than 25 at a time * Process .php same as 25 that is index.php whar does it means hostgaotr support says disable the plugin which causing this otherwise we will review and suspend your account i just purchased 3 years baby plan with them * what to do my previous host provider suspended me due to same problem * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 7 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3440064) * **[@getluckybyme](https://wordpress.org/support/users/getluckybyme/)**: If you require assistance then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please post your own topic. This topic is 9 months old! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘index.php putting Load on server’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 5 participants * Last reply from: [esmi](https://wordpress.org/support/users/esmi/) * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/indexphp-putting-load-on-server/#post-3440064) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics