Hello, @seoconsult
You can add IPs of this service to your whitelist here:
https://cleantalk.org/my/show_private?service_type=spamfirewall
The guide is here:
https://cleantalk.org/help/sfw-blacklist-usage
You can also disable the Anti-Crawler feature if you don’t want to block any bots (WordPress Dashboard -> Settings -> Antispam by Cleantalk)
Did it help?
I don’t know the IP. Can i see it in some repot?
I’ve searched over your logs but unfortunately couldn’t find the IPs that may belong to this service:
https://cleantalk.org/my/show_sfw
It looks like they use IPs without DNS names. I can recommend you to contact them and request the IP pool that they use.
Thanks, already did it. Waiting to respond.
Please keep us informed.
We would like to analyze their IPs as well. Probably, we’ll add them to our global whitelist.
Thank you.
Hello.
We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”
