Support » Fixing WordPress » Increasing Upload Size

  • Hi

    I have recently taken over a new role and the previous role owner used WordPress, i have never used it before.

    I need to upload 4 files (through media) but it is saying my upload allowance is only 2MB, the files I have are 9MB and 4MB.

    The previous candidate said it was set to 16MB, how do i get it back to 16MB?

    Any help greatly appreciated

    Craig Watkins

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dear watkins76

    Thank you for reaching out to the support forums! I have taken a look at your problem.

    The maximum upload size is controlled at the server-level, not by WordPress. Here are three ways you can increase the upload limit:

    1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 100M ; and post_max_size = 100M ;

    2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 100M and php_value post_max_size = 100M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 100MB)

    I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance.

    Thread Starter watkins76


    Hi @jensdevbeule

    Thank you for your reply,

    I am not sure what to do.

    I have gone into Media, choose my file and tried to update but it just returns the uploaded file exceeds the upload_max_filesize directive in php.ini.

    I do not know how to amend this or who I have to contact

    Again any help appreciated.

    Craig Watkins

    Thread Starter watkins76


    Hi @jensdevbeule

    How do you edit or override the system php.ini?



    Dear Craig

    To edit the php.ini you have to gain server-side access. Do you have a server deployed or do you have a shared hosting plan at your ISP (hosting provider)?

    Shared hosting plan
    It’s common for this type of hosting that you can’t edit the php.ini. Therefore you can proceed exceeding the upload limit by following step 2. in my previous reply.

    As stated in my previous reply, the last step that you can take is contact your hosting support with this matter, as of this is not a WordPress-side problem.

    I would ask you kindly to provide me with the asked information to ensure a quick and effective solution to your problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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