Support » Plugin: WooCommerce » Increasing i/o usage in cpanel

  • singhvirat

    (@singhvirat)


    I am using Woocommerce plugin in my site. However, whenever i try to access the plugin options, like – adding a product or checking order details, in wp admin page my site goes offline due to exceed of resources – i/o usage, cpu and RAM usage/physical memory usage.

    This is happening when i am trying to access the any option of the plugin in wp admin page. Rest of all my site is working good.

    I have contacted to hosting provider but they are giving me advice to uninstall the woo commerce plugin or they can do nothing.

    Please help …

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    As a first step, can you share a copy of your status report as found under **WooCommerce > Status**? I’d like to check on the WooCommerce version number, the server specs and the plugins that are active on your site.

    Thanks!

    Thread Starter singhvirat

    (@singhvirat)

    Please visit the link below: https://drive.google.com/file/d/1RIkfD_lYfKIZbujhs_i2H_oWxpLV4hV1/view?usp=drivesdk

    Here, i have attached the screenshot.

    Thread Starter singhvirat

    (@singhvirat)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.infrexa.com
    Site address (URL): https://www.infrexa.com
    WC Version: 4.1.1
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.16
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.1.3
    Log Directory Writable: ✔
    WP Version: 5.4.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.5
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.47-cll-lve
    Max Upload Size: 32 MB
    Default Timezone is UTC: ❌ Default timezone is Asia/Kolkata - it should be UTC
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.1.1
    WC Database Prefix: wp_
    Total Database Size: 24.87MB
    Database Data Size: 21.88MB
    Database Index Size: 2.99MB
    wp_woocommerce_sessions: Data: 2.02MB + Index: 0.06MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 41
    courses: 54
    custom_css: 2
    elementor_library: 2
    feedback: 10
    fsl_slider: 1
    kyma_client: 6
    kyma_feature: 3
    kyma_portfolio: 1
    kyma_pricing_plan: 3
    kyma_service: 8
    kyma_slider: 3
    kyma_testimonial: 3
    mc4wp-form: 1
    nav_menu_item: 36
    oembed_cache: 6
    owl-carousel: 1
    page: 47
    post: 32
    postman_sent_mail: 120
    product: 12
    revision: 394
    shop_coupon: 1
    shop_order: 61
    shop_order_refund: 4
    topics: 2
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    tutor_enrolled: 31
    tutor_quiz: 2
    um_directory: 2
    um_form: 3
    wpsc_canned_reply: 3
    wpsc_ticket_thread: 93
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (26) ###
    
    PublishPress Capabilities: by PublishPress – 1.9.10
    Elementor: by Elementor.com – 2.9.11
    Site Kit by Google: by Google – 1.9.0
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Limit Login Attempts Reloaded: by WPChef – 2.13.0
    LoginPress - Customizing the WordPress Login: by WPBrigade – 1.4.4
    Mailchimp for WooCommerce: by Mailchimp – 2.4.0 – Installed version not tested with active version of WooCommerce 4.1.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.7.7
    OneSignal Push Notifications: by OneSignal – 2.1.2
    Orion SMS OTP Verification: by Imran Sayed
    Smit Patadiya – 1.1.3
    
    Paid Memberships Pro: by Stranger Studios – 2.3.3
    Paytm Payment Gateway: by Paytm – 1.0 – Installed version not tested with active version of WooCommerce 4.1.1
    Post SMTP: by Yehuda Hassine – 2.0.12
    Quiz Maker: by Quiz Maker team – 8.5.2
    Super Socializer: by Team Heateor – 7.12.42
    SupportCandy: by SupportCandy – 2.1.3
    Tutor LMS: by Themeum – 1.6.3
    Ultimate Member: by Ultimate Member – 2.1.5
    TeraWallet: by WCBeginner – 1.3.15 – Installed version not tested with active version of WooCommerce 4.1.1
    WooCommerce Admin: by WooCommerce – 1.1.3
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.2
    WooCommerce Services: by Automattic – 1.23.0 – Installed version not tested with active version of WooCommerce 4.1.1
    WooCommerce: by Automattic – 4.1.1
    Smush: by WPMU DEV – 3.6.3
    WP Super Cache: by Automattic – 1.7.1
    SupportCandy - Canned Reply: by Support Candy – 2.0.4
    
    ### Inactive Plugins (1) ###
    
    Asset CleanUp: Page Speed Booster: by Gabriel Livan – 1.3.6.4
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: by  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #352 - /shop/
    Cart: #353 - /cart/
    Checkout: #354 - /checkout/
    My account: #355 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Infrexa Advanced - Child
    Version: 1.6.2.1578146875
    Author URL: https://www.infrexindia.com
    Child Theme: ✔
    Parent Theme Name: Kyma Advanced
    Parent Theme Version: 1.6.8
    Parent Theme Author URL: http://www.webhuntinfotech.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: kyma-advanced-child/woocommerce/single-product/product-image.php
    kyma-advanced-child/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 2,518
    Oldest: 2020-05-02 18:23:06 +0530
    Newest: 2020-06-02 18:09:45 +0530
    
    Failed: 1
    Oldest: 2020-02-11 20:41:13 +0530
    Newest: 2020-02-11 20:41:13 +0530
    
    Pending: 1
    Oldest: 2020-06-02 19:08:02 +0530
    Newest: 2020-06-02 19:08:02 +0530
    
    
Viewing 3 replies - 1 through 3 (of 3 total)
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