incorrectly flags broken links

  • rgrosz78

    (@rgrosz78)


    1 month, 2 weeks ago

    I have a small web site, with about 210 links. If I’m paying for a service, I expect it to work correctly!

    The plugin flags 10 links as broken, but they are NOT. Half of these are internal links to download files from my web site. The others are links to external sites.

Viewing 1 replies (of 1 total)
  • Plugin Support Steve M

    (@wpsmort)

    1 month, 2 weeks ago

    Hi @rgrosz78,

    Thank you for sharing your feedback.

    I’m truly sorry to hear that you’re experiencing issues with links being flagged as broken when they’re not. This is definitely something that we’d want to investigate.

    Can I ask whether you’ve reached out to our Support team to have them troubleshoot this?

    If you haven’t, then please reach out to us via the Contact page on our website. You’ll need to click on the “submit our Basic Question form” link on that page.

    Please include a link to this review so that our team know why you’re reaching out. They’ll be happy to investigate this to see what’s causing this problem.

Viewing 1 replies (of 1 total)
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