Title: Incorrect work Calculation Method “Sum” Last modified: March 15, 2019 --- # Incorrect work Calculation Method “Sum” * Resolved [thermal](https://wordpress.org/support/users/thermal/) * (@thermal) * [7 years, 2 months ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/) * Hi, I set up this wonderful plugin. And it works well, but I did not cope with the latest order. Before that, there were up to 10 orders in the basket and the amount of delivery from the weight he shielded correctly. But the last order was for 13 items in the basket and the plugin was unable to calculate the amount, and set the minimum shipping value. * ``` ### WordPress Environment ### Home URL: https://inspirationcraftsua.com Site URL: https://inspirationcraftsua.com WC Version: 3.5.6 Log Directory Writable: ✔ WP Version: 5.1.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 2 GB PHP Time Limit: 0 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.7.25-cll-lve Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.5.6 WC Database Prefix: wqgzu_ MaxMind GeoIP Database: ✔ Total Database Size: 106.88MB Database Data Size: 92.75MB Database Index Size: 14.13MB wqgzu_woocommerce_sessions: Data: 22.05MB + Index: 0.27MB wqgzu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wqgzu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wqgzu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wqgzu_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB wqgzu_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB wqgzu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wqgzu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB wqgzu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wqgzu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB wqgzu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wqgzu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wqgzu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wqgzu_woocommerce_log: Data: 0.02MB + Index: 0.02MB wqgzu_aiowps_events: Data: 1.25MB + Index: 0.15MB wqgzu_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB wqgzu_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB wqgzu_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB wqgzu_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB wqgzu_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB wqgzu_aws_cache: Data: 0.66MB + Index: 0.00MB wqgzu_aws_index: Data: 14.71MB + Index: 0.00MB wqgzu_commentmeta: Data: 0.02MB + Index: 0.03MB wqgzu_comments: Data: 0.02MB + Index: 0.09MB wqgzu_failed_jobs: Data: 0.00MB + Index: 0.00MB wqgzu_links: Data: 0.02MB + Index: 0.02MB wqgzu_mailchimp_carts: Data: 0.02MB + Index: 0.00MB wqgzu_mclean_refs: Data: 0.17MB + Index: 0.08MB wqgzu_mclean_scan: Data: 0.00MB + Index: 0.00MB wqgzu_mediafromftp_log: Data: 0.00MB + Index: 0.00MB wqgzu_mgmlp_folders: Data: 0.00MB + Index: 0.00MB wqgzu_options: Data: 4.20MB + Index: 0.16MB wqgzu_pmxe_exports: Data: 0.06MB + Index: 0.00MB wqgzu_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB wqgzu_pmxe_posts: Data: 0.02MB + Index: 0.00MB wqgzu_pmxe_templates: Data: 0.02MB + Index: 0.00MB wqgzu_pmxi_files: Data: 0.02MB + Index: 0.00MB wqgzu_pmxi_history: Data: 0.02MB + Index: 0.00MB wqgzu_pmxi_images: Data: 0.23MB + Index: 0.00MB wqgzu_pmxi_imports: Data: 0.33MB + Index: 0.00MB wqgzu_pmxi_posts: Data: 0.38MB + Index: 0.17MB wqgzu_pmxi_templates: Data: 0.31MB + Index: 0.00MB wqgzu_postmeta: Data: 25.52MB + Index: 7.95MB wqgzu_posts: Data: 17.50MB + Index: 3.13MB wqgzu_queue: Data: 0.13MB + Index: 0.01MB wqgzu_shipment_batch_process: Data: 0.00MB + Index: 0.00MB wqgzu_termmeta: Data: 0.08MB + Index: 0.09MB wqgzu_terms: Data: 0.08MB + Index: 0.09MB wqgzu_term_relationships: Data: 1.33MB + Index: 1.23MB wqgzu_term_taxonomy: Data: 0.08MB + Index: 0.11MB wqgzu_usermeta: Data: 0.08MB + Index: 0.03MB wqgzu_users: Data: 0.02MB + Index: 0.05MB wqgzu_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB wqgzu_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB wqgzu_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB wqgzu_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB wqgzu_wc_download_log: Data: 0.02MB + Index: 0.03MB wqgzu_wc_webhooks: Data: 0.02MB + Index: 0.02MB wqgzu_wdp_orders: Data: 0.00MB + Index: 0.00MB wqgzu_wdp_order_items: Data: 0.00MB + Index: 0.01MB wqgzu_wdp_rules: Data: 0.00MB + Index: 0.00MB wqgzu_woobe_history: Data: 0.05MB + Index: 0.03MB wqgzu_woobe_history_bulk: Data: 0.00MB + Index: 0.00MB wqgzu_woo_shippment_provider: Data: 0.01MB + Index: 0.00MB wqgzu_wpmfs_queue: Data: 0.02MB + Index: 0.02MB wqgzu_yoast_seo_links: Data: 0.09MB + Index: 0.02MB wqgzu_yoast_seo_meta: Data: 2.50MB + Index: 0.00MB ### Post Type Counts ### attachment: 5430 custom_css: 2 customize_changeset: 31 elementor_library: 2 is_search_form: 1 mgmlp_media_folder: 13 nav_menu_item: 41 o-discount: 1 o-list: 1 page: 15 post: 2 product: 1999 product_variation: 105 revision: 4783 shop_coupon: 3 shop_order: 6 wc_category_slider: 1 wcps: 3 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (29) ### Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 1.6.0 Advanced Woo Search: by ILLID – 1.65 Akismet Anti-Spam: by Automattic – 4.1.1 All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.3.8.3 Astra Starter Sites: by Brainstorm Force – 1.2.12 Contact Form 7: by Takayuki Miyoshi – 5.1.1 Cookie Notice: by dFactory – 1.2.46 Elementor Addons & Templates - Sizzify Lite: by ThemeIsle – 1.3.0 Elementor: by Elementor.com – 2.4.5 Flexible Shipping: by WP Desk – 3.2.0 GA Google Analytics: by Jeff Starr – 20190220 Google XML Sitemaps: by Arne Brachhold – 4.1.0 Hello Dolly: by Matt Mullenweg – 1.6 Easy HTTPS (SSL) Redirection: by Tips and Tricks HQ – 1.9 Mailchimp for WooCommerce: by Mailchimp – 2.1.14 – Not tested with the active version of WooCommerce Saphali Woocommerce Russian: by Saphali – 1.8.5 Shortcode in Menus: by Gagan Deep Singh – 3.5 Social Icons Widget by WPZOOM: by WPZOOM – 3.0.13 WooCommerce Advanced Shipment Tracking: by zorem – 1.8.9 – Not tested with the active version of WooCommerce WooCommerce Google Analytics Integration: by WooCommerce – 1.4.8 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.2.9 Woocommerce Products Slider: by PickPlugins – 1.12.21 – Not tested with the active version of WooCommerce WP All Import - WooCommerce Add-On: by Soflyy – 1.3.9 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.5.6 Yoast SEO: by Team Yoast – 10.0 WP All Export: by Soflyy – 1.2.3 WP All Import: by Soflyy – 3.4.9 WP Fastest Cache: by Emre Vona – 0.8.9.1 WP Translitera: by Evgen Yurchenko – p1.2.5 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: right_space Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #38 - /store/ Cart: #39 - /cart/ Checkout: #40 - /checkout/ My account: #41 - /my-account/ Terms and conditions: #1277 - /terms-of-use/ ### Theme ### Name: Astra Version: 1.6.9 – 1.7.2 is available Author URL: https://wpastra.com/about/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: astra/woocommerce/emails/customer-completed-order.php ``` - This topic was modified 7 years, 2 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). - This topic was modified 7 years, 2 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11356047) * Hi, * if possible, send a screenshot of the shipping method settings and what products were in the checkout (shipping classes and weights). * Thread Starter [thermal](https://wordpress.org/support/users/thermal/) * (@thermal) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11356277) * I left the links to the screenshots of the shipping method settings and one product that was in the checkout (shipping classes and weights). All other products with the same settings. * [url=https://ibb.co/DC0FTLt][img]https://i.ibb.co/QNyVtXf/Screenshot-13.png[/ img][/url] [url=https://ibb.co/sQfVWRL][img]https://i.ibb.co/ftgxDFm/Screenshot- 14.png[/img][/url] [url=https://ibb.co/PZ7d2qp][img]https://i.ibb.co/JRf9YDL/ Screenshot-15.png[/img][/url] [url=https://ru.imgbb.com/]upload images[/url] * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11356591) * It seems to me that it will only be a matter of setting the rules for this particular situation. * Can you check the weight for these 13 items from the order you are writing about? * Thread Starter [thermal](https://wordpress.org/support/users/thermal/) * (@thermal) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11357213) * Yes, I checked the weight of all the goods. Values are accurate. I can leave you a link to the site, if you have time, you can use the shopping basket yourself with the goods. I attach screenshots where I indicated the weight of the goods and how the shipping cost changed. My site [https://inspirationcraftsua.com/store/](https://inspirationcraftsua.com/store/) [scren1](https://ibb.co/Y35kPhS) [scren2](https://ibb.co/KbBqKMz) - This reply was modified 7 years, 1 month ago by [thermal](https://wordpress.org/support/users/thermal/). * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11357436) * Now I see 🙂 There is probably a problem with rounding, we have to check it yet. Please write what PHP version you have on your server? * If you correct the rules, they should work as you expect. You hit with the sum of the weight of the empty spaces between the rules. So instead of 2.05 set 2 etc. It should look like this [https://wpdesk.me/pj/uqb70.png](https://wpdesk.me/pj/uqb70.png) * Thread Starter [thermal](https://wordpress.org/support/users/thermal/) * (@thermal) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11357612) * PHP version on server 7.2 If you set instead of 0,51 to 0,5, then when you set a total weight of 0.5 kg, the rule of summing the second and third order works, and it should not be so. * [Screen](https://pastenow.ru/54RJY) * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11366317) * We’re working on fix. If you can wait, let’s leave it at this stage. * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11380451) * Hi, * thank you for your patience. The problem is the rounding method in PHP and in most cases, summing working properly. To implement the solution, we must test many dependencies to “not break” 20k stores that use Flexible Shipping 😉 When the update will be ready I will let you know. * **I have a solution for your scenario at the moment.** I tested them on all weight ranges that you gave and work correctly. You need to add the following code to the functions.php file in the store theme (preferably a child): * ``` add_filter( 'woocommerce_cart_contents_weight', 'round_cart_contents_weight' ); function round_cart_contents_weight( $weight ) { return ceil( round( $weight *100 ) ) / 100; } ``` * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11384306) * Hi [@thermal](https://wordpress.org/support/users/thermal/), * the upgrade to version 3.3.2 is now available. We have implemented a solution that solves the problem of rounding. * Thread Starter [thermal](https://wordpress.org/support/users/thermal/) * (@thermal) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11385868) * Thank you so much, you are just super! You have a great plugin and great tech support! * Plugin Author [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * (@jablonowski) * [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11386012) * Thank you for appreciating. This motivates us to do this even better! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Incorrect work Calculation Method “Sum”’ is closed to new replies. * ![](https://ps.w.org/flexible-shipping/assets/icon.svg?rev=2737045) * [Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping](https://wordpress.org/plugins/flexible-shipping/) * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping/#faq) * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping/) * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping/unresolved/) * [Reviews](https://wordpress.org/support/plugin/flexible-shipping/reviews/) ## Tags * [table rate](https://wordpress.org/support/topic-tag/table-rate/) * 11 replies * 2 participants * Last reply from: [Piotr Jablonowski](https://wordpress.org/support/users/jablonowski/) * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/incorrect-work-calculation-method-sum/#post-11386012) * Status: resolved