Title: incorrect version notifications
Last modified: October 1, 2020

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# incorrect version notifications

 *  Resolved [zamba](https://wordpress.org/support/users/zamba/)
 * (@zamba)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/incorrect-version-notifications/)
 * Apologies for late response to previous ticket, Covid intervened.
 * 1) Issue unresolved: “I use the free Yoast SEO plugin and the Yoast Video plugin
   on my single domain multisite on a VPS. Although the site is using the latest
   WordPress version I am still getting notifications that it is not up to date.
   This is not a cache issue and should have been fixed long ago.”
 * Your response: “Is that coming from Yoast SEO? If so, can you please try deactivating
   and reactivating the plugin and see if it goes away?”
 * Answer: Yes, and deactivating/reactivating the Yoast plugin made no difference.
 * 2) Issue seems resolved: “I am also getting notification that: “You are not receiving
   updates or support! Fix this problem by adding this site and enabling Video SEO
   for it in My Yoast.” on the sites under the single domain that exist in my various
   sub-folders, e.g. [https://www.travelsignposts.com/Germany](https://www.travelsignposts.com/Germany).
   The sitemap for an individual site is shown when I check on the plugin settings
   for each site. It appears that the plugin is sending an individual video site
   map to google, but I would like to be sure about this. Of course, the video plugin
   exists only once on the network.”
 * Your response: “I’ve refreshed your subscription on our end. Can you please check
   again? You may need to deactivate/reactivate the Video SEO plugin as well. If
   it’s still the same, please email us at [support@yoast.com](https://wordpress.org/support/topic/incorrect-version-notifications/support@yoast.com?output_format=md)
   so we can help you further in activating your Video SEO subscription.”
 * Answer: after deactivating/reactivating the video plugin the message vanished
   on all blogs.
 * So, can you help with issue (1) please?
 * Thanks, Tony Page
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincorrect-version-notifications%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Jeroen Rotty](https://wordpress.org/support/users/jeroenrotty/)
 * (@jeroenrotty)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/incorrect-version-notifications/#post-13478319)
 * Hi [@zamba](https://wordpress.org/support/users/zamba/),
 * Thank you for getting back to us.
 * Happy to hear that issue 2 is resolved. If you need any issues regarding any 
   premium functionality of the Video SEO plugin or your subscription, feel free
   to [contact us directly](https://yoast.com/help/support/#premium).
 * Let’s get back to issue #1 where you still experience a notification that is 
   being incorrect, as you are already on 5.5.1.
 * We tried to replicate the issue on a newly created multisite local environment
   but the notification doesn’t show for us. This lets us believe this must be something
   on your specific set-up. Can you please confirm you’ve run the _Upgrade Network_
   functionality on the network level? If you already did, we don’t have much more
   we can immediately think of.
 * A) Does the notification show on all subsites?
    B) Does the same notification
   show for all users on the subsites? C) Are you running any kind of caching plugin
   on the subsites? D) Are you running any custom code (or plugin) that _hides_ 
   the WordPress version for security reasons?
 *  [devnihil](https://wordpress.org/support/users/devnihil/)
 * (@devnihil)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/incorrect-version-notifications/#post-13505898)
 * We are going ahead and marking this issue as resolved due to inactivity. If you
   require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘incorrect version notifications’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [devnihil](https://wordpress.org/support/users/devnihil/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/incorrect-version-notifications/#post-13505898)
 * Status: resolved