Title: Incorrect sync
Last modified: December 14, 2025

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# Incorrect sync

 *  [Alex_Olex](https://wordpress.org/support/users/alex_olex/)
 * (@alex_olex)
 * [9 months ago](https://wordpress.org/support/topic/incorrect-sync/)
 * Google for WooCommerce is not syncing my product attributes correctly. Wrong 
   images in GMC, it’s telling me that some attributes (size, color) are missing
   even though they are not. GMC is just a lot of work but no results.
   Besides, 
   it interferes with Google Tag Manager outputting duplicate events. I do not recommend
   this plugin.
    -  This topic was modified 9 months ago by [Alex_Olex](https://wordpress.org/support/users/alex_olex/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Sandip Mondal – a11n](https://wordpress.org/support/users/sandipmondal/)
 * (@sandipmondal)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/incorrect-sync/#post-18758054)
 * Hi [@alex_olex](https://wordpress.org/support/users/alex_olex/),
 * I am sorry to hear about the issues you faced with the integration.
 * Could you please share a bit more detail so we can assist you in resolving this?
    - Can you please check and confirm if you have added [the attributes correctly to the products](https://woocommerce.com/document/google-for-woocommerce/attribute-mapping/)?
    - For images, can you please try renaming the product image and use a naming
      convention such as `productname-description` (e.g, vernte-watch-green) and
      avoid using special characters like “()” or non-english characters and try
      again?
       * You can speed up sync by visiting the hidden test connection page located
         at `wp-admin/admin.php?page=connection-test-admin-page` and selecting **
         Sync All Products with Google Merchant Center**.
    - Can you please share if any other tag manager of the Google feed plugin was
      active on your site?
       * Could you please send a copy of your site’s System Status? You can find
         it via **WooCommerce > Status**. Select “Get system report” and then “Copy
         for support”(please remove any sensitive information before sharing here.)
 * Looking forward to your reply to assist you further!

Viewing 1 replies (of 1 total)

 The topic ‘Incorrect sync’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
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 * 1 reply
 * 2 participants
 * Last reply from: [Sandip Mondal – a11n](https://wordpress.org/support/users/sandipmondal/)
 * Last activity: [8 months, 4 weeks ago](https://wordpress.org/support/topic/incorrect-sync/#post-18758054)