Title: Incorrect share count
Last modified: August 31, 2016

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# Incorrect share count

 *  Resolved [rafael777](https://wordpress.org/support/users/rafael777/)
 * (@rafael777)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-share-count/)
 * I’ve read that you guys claim you get the information directly from Facebook.
   But fact remains that your plugin shows a total of 15 shares, while my post has
   28 shares… not to mention the number of likes, which is funny. The post has over
   700 likes, while your plugin shows it has 4…
 * You can see the post for yourself here: [https://www.facebook.com/travelfreaks/photos/a.1600685276850390.1073741829.1598553680396883/1653504791568438](https://www.facebook.com/travelfreaks/photos/a.1600685276850390.1073741829.1598553680396883/1653504791568438)
 * The thing is that other plugins get it right, only yours is lightyears away from
   the correct share counts…
 * You’re “Share” option in your plugin is simply designed the best compared to 
   the others, but it’s data is way off.
 * Please advise…
 * I would hate replacing your plugin with a degraded alternative.
 * [https://wordpress.org/plugins/sumome/](https://wordpress.org/plugins/sumome/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Sumo](https://wordpress.org/support/users/sumome/)
 * (@sumome)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/incorrect-share-count/#post-6997886)
 * SumoMe Share pulls its stats directly from the social networks, so they’re 100%
   accurate.
 * We have an amazing and comprehensive FAQ on how this works:
 * [https://help.sumome.com/customer/en/portal/articles/2287210-share-and-open-graph](https://help.sumome.com/customer/en/portal/articles/2287210-share-and-open-graph)
 * Please contact our support directly for any assistance or if you have any concerns:
 * [https://help.sumome.com/](https://help.sumome.com/)

Viewing 1 replies (of 1 total)

The topic ‘Incorrect share count’ is closed to new replies.

 * ![](https://ps.w.org/sumome/assets/icon-256x256.png?rev=3147974)
 * [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation](https://wordpress.org/plugins/sumome/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Sumo](https://wordpress.org/support/users/sumome/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/incorrect-share-count/#post-6997886)
 * Status: resolved