Incorrect Reply-to mail in Carbon Copy

  • Resolved Jayanta

    (@jkmwp)


    4 years, 10 months ago

    Hey,
    Thanks for such a great plugin. I want to inform you that there is probably a bug in the plugin. While the mail sent to the site admin includes the user’s mail as the reply-to address, in the carbon copy sent to the user the admin mail address should be used as the reply to address. But both the mails used the same reply-to address when I tested the contact form using two different mail ids. Am I missing something? Please check and rectify this.’
    Regards,
    Jayanta

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Starr

    (@specialk)

    4 years, 10 months ago

    Thanks again for reporting, I will investigate and try to resolve any issue for the next plugin update.

    Plugin Author Jeff Starr

    (@specialk)

    4 years, 8 months ago

    Just to follow up with this, the reported bug is fixed in the upcoming version. Should be available soon. Thanks again for the feedback, Jayanta.

    newguy321123

    (@newguy321123)

    4 years, 6 months ago

    Jeff,
    The form is great.

    Could you confirm this issue is, resolved? I’ve been testing the form and seem to run into the same issue of the Sender’s email inheriting the From Email address in Contact Form settings.

    Cheers,
    NewGuy

    Plugin Author Jeff Starr

    (@specialk)

    4 years, 6 months ago

    Yes this issue is resolved. I responded to your email on the topic just now.

    newguy321123

    (@newguy321123)

    4 years, 5 months ago

    Thank you.
    Got it. I just needed to look at it a different way.
    Makes sense now.

    For those who want to know…

    “Here’s how it works:

    – The main email that is sent via the form will use the “To” address for the recipient, and the “From” address for the “Reply-To” address.

    – The carbon copy email will use the “To” address for the recipient, and the sender’s specified address for the “Reply-To” address.

    This can be verified by sending an email and examining the headers.”

Viewing 5 replies - 1 through 5 (of 5 total)
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