Incorrect Quantity Value Error

kdiop1
(@kdiop1)

2 months, 2 weeks ago
The current version of this plugin has a bug in its function.php file code that sets the product quantity values incorrectly . It set my minimum quantity at 3, in the cart. However, it would push the correct value into the checkout page. In addition, attempting to reduce the value below 3, on the Cart page, would cause an error condition. This also created an unnecessary need to add an additional snippet code or plugin. This problem was completely eradicated once I deactivated and deleted this plugin. Very unfortunate however, because it did allow to customizing both the Cart and Product pages, but at the sacrifice of incorrect functioning quantity feature.
- This topic was modified 2 months ago by kdiop1.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Kaira
(@kaira)

2 months, 2 weeks ago

Hi @kdiop1

I’m sorry for the inconvenience and the issue that you’re having with StoreCustomizer… this is something I was unaware of.

Can you please contact me at zack [@] kairaweb [.] com and I’ll work with you and try to fix this issue for you right away!

Thanks
Zack

Plugin Author Kaira
(@kaira)

2 months, 1 week ago

Hi @kdiop1

Just following up on this… Do you want me to help sort this out for you?

I’ve investigated this on my side and it seems to be working, so I think one reason it might not be working for you is, if your cart or checkout page has a javascript error on it then this might be breaking the script and so allowing the amounts to be adjusted above or below the limits set.

If you do want me to help, I’m happy to look at your site and sort out where the issue is coming from and get this fixed for you.

Thanks
Zack

Thread Starter kdiop1
(@kdiop1)

2 months, 1 week ago

Hi Zack,

I may have been experiencing a javascript error on my cart page, with another plugin, that has since been uninstalled. I’ll revisit it and let you know should it require your assistance to further resolve this issue. I appreciate your prompt follow-up.

Thank you,

Kalonji

Plugin Author Kaira
(@kaira)

2 months, 1 week ago

Sure thing… Let me know if you need me to help sort out any of the javascript errors or to help find out where they’re coming from.

Thanks

Plugin Author Kaira
(@kaira)

2 months, 1 week ago

Hi @kdiop1

Just following up on this to see if you got it working?

If you did, would you mind changing the review based on my support and because the errors were coming from another plugin?
Please, the bad review is not good for my plugin 🙂

If you haven’t sorted it out and you need my help with anything then please don’t hesitate to ask and I’ll help as best as I can.

Thanks
Zack

Thread Starter kdiop1
(@kdiop1)

2 months ago

Hi Zack,

Resolve the JavaScript error, which appears the result of incompatibility with another two other plugins. Reinstalled Store Customize, and all the features are functioning per design. I now would definitely have to change my review rating to 5 stars.

Thanks

Plugin Author Kaira
(@kaira)

2 months ago

Hi @kdiop1

So happy to hear you sorted it out!

And thank you so much for changing the review to 5 stars 🙂

Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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