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[resolved] Incorrect header Image display (13 posts)

  1. italicana kitchen
    Member
    Posted 1 year ago #

    Hello,

    I uploaded my own personalised header into the header template on my blog: http://www.italicanakitchen.com . On a PC the header looks fine but on a mobile or ipad device the header is displayed incorrectly. (It appears much bigger and the image continues to the right instead of staying inside the header dimensions.)

    Do I need to adjust the file size? Or is it a bug on your end?

    Thanks in advance for your help!

    Kind regards,
    Cindy

  2. alex27
    Member
    Theme Author

    Posted 1 year ago #

    Hello!

    Your header has a lot of excess white space to the left and right, that's what's causing the problem. Remove the white space and reupload.

  3. italicana kitchen
    Member
    Posted 1 year ago #

    Hello!

    Thank you so much for your quick response. I resized the header image to eliminate the white space and on the PC/Ipad it looks great; however on my iphone the header is still showing that it is too large. (Is there a way I can send you a screen shot?)

    Thanks in advance for your help!!
    Cindy

  4. alex27
    Member
    Theme Author

    Posted 1 year ago #

    You cam upload your screenshot to some image sharing service like imgur.com and post a link here.

  5. cgswain
    Member
    Posted 1 year ago #

    Hello,

    I just uploaded the screenshot taken on my iphone to imur: http://imgur.com/yWzgdBo

    I've cut out the white space on either side of the header image, but in the mobile phone view it shows it still as being too big. On my laptop and ipad, it is the correct dimensions.

    Also, on my laptop the "italicana kitchen" text color in the header image is the same as the background image (that's where we took the color); however, on the ipad and iphone the color shows up as almost a neon green like you see in the screenshot. Solutions?

    Thanks again for your help!
    Cindy

  6. alex27
    Member
    Theme Author

    Posted 1 year ago #

    You're using older version of the theme where there was an issue with header image, in that latest version it's fixed.
    As for the color, to me the logo is neon green, with other colors (background, links) much toned down. The colors don't change depending on the device as far as I can see.

  7. cgswain
    Member
    Posted 1 year ago #

    Hello,
    Ok, perfect. What do I need to do to ensure that my customized work isn't lost when I upgrade? (Header/background) Or, can I just click the upgrade button and it will retain everything?

    The color issue is strange. I'll look into it.

    Thanks again for your help!

  8. alex27
    Member
    Theme Author

    Posted 1 year ago #

    Theme options are saved during update, so you won't loose your logo etc. On the other hand any direct changes to theme files would be lost. That's why editing theme files is not advisable. The only safe ways to make such changes is via child theme or CSS Manager plugin (if you modify only CSS).

  9. cgswain
    Member
    Posted 1 year ago #

    Hello, Thank you for your quick response. I didn't modify any code (I'm not that tech savvy). I just updated the theme and now the header is positioned correctly! :-) Thank you for resolving this problem!! I truly appreciate your fast help. Now I just need to figure out the color issue as from my lap top the header/background colors are the same and from my ipad and iphone the header color is neon green. If anything comes to mind, let me know otherwise I'll try to do some research. Thanks again!!

  10. alex27
    Member
    Theme Author

    Posted 1 year ago #

    Test the website on your friends mobile device & different computer if possible.

  11. cgswain
    Member
    Posted 1 year ago #

    Ok, thank you!

    Last questions:

    For the design of the pages there are:

    -excerpt only
    -full post
    -first post full, rest as excerpts

    1) Is the design able to have half a post + excerpts? Or two half posts + excerpts like this page?: http://www.howsweeteats.com/crumbs/ (Or is this simply a different kind of design that is not currently available?)

    2) I've selected "excerpt only" for both the homepage as well as category/archive page, however, when I look at "Entrees", a category in the recipe menu, the posts appear as full posts instead of excerpts, solutions? http://italicanakitchen.com/category/entrees/

    3) I would like to create a new page called "Slice of Life" that will be located next to the home page. Also, here I would like to have excerpts on the page like the homepage but when I create a "new page" I don't see options to choose the layout. Could you direct me to where I can update this?

    Sorry for the additional questions. Thank you again so much for your time. You have been so responsive/helpful, I sincerely appreciate it!

  12. alex27
    Member
    Theme Author

    Posted 1 year ago #

    Hello!

    When you change the subject, you need to create new thread. This helps other users navigate the forums. Please start a new thread and I'll do my best to answer.

  13. cgswain
    Member
    Posted 1 year ago #

    Sorry! I just created a new thread. Thanks!!

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