Title: Incorrect "From" In WordPress Emails
Last modified: August 21, 2016

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# Incorrect "From" In WordPress Emails

 *  Resolved [David Bisset](https://wordpress.org/support/users/dimensionmedia/)
 * (@dimensionmedia)
 * [13 years ago](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/)
 * Having a problem where a client is hosting WEBSITE1.COM, and when i request a
   WordPress generated email (from either a plugin or from WordPress itself, like
   in the example of a password reminder link request), i’m getting a different “
   from” in the resulting email. Example:
 * From: Apache <wordpress-support@WEBSITE2.com>
 * WEBSITE2 in this example is also hosted by the client, most likely on the same
   server. No emails have been assigned for the WEBSITE2 domain.
 * My theory is that WordPress (or the server) is defaulting to the other real email
   address.
 * Regardless if this is true or not, i’m wondering if anyone can confirm and recommend
   the best course of action. The client really doesn’t want to create email accounts
   for their multiple domains (they don’t use them), unless this is the only solution.
 * I’m more on a fact-finding mission here, but obviously the “from apache” and 
   incorrect email is a black eye of sorts. Thoughts?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years ago](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/#post-3893215)
 * What urls are entered in Settings -> General?
 *  Thread Starter [David Bisset](https://wordpress.org/support/users/dimensionmedia/)
 * (@dimensionmedia)
 * [13 years ago](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/#post-3893217)
 * It’s going to a real email address on WEBSITE2.com. Not the “wordpress-support”
   email, however. It wouldn’t be a surprise to get an email from [wordpress-support@WEBSITE2.com](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/wordpress-support@WEBSITE2.com?output_format=md)
   if that was actually in the Settings -> General. The urls all point to WEBSITE1.
   com (as you would expect).
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years ago](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/#post-3893220)
 * WordPress will use the domain name entered in Settings -> General for all emails,
   so I can only suggest that someone has set up mail forwarding on this address
   via the hosts.
 *  Thread Starter [David Bisset](https://wordpress.org/support/users/dimensionmedia/)
 * (@dimensionmedia)
 * [13 years ago](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/#post-3893226)
 * Thanks esmi. I’m checking now to see if they can’t set this up. What you’re saying
   makes sense and logical, but i’m wondering why they aren’t getting the actual
   email in the settings panel instead of another email on the same domain. I’m 
   checking further into the way the emails have been setup, and if i can find something
   that makes sense i can mark this resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Incorrect "From" In WordPress Emails’ is closed to new replies.

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [David Bisset](https://wordpress.org/support/users/dimensionmedia/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/incorrect-from-in-wordpress-emails/#post-3893226)
 * Status: resolved

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