• Resolved vonheugel

    (@vonheugel)


    Hi,

    the invoices that are generated look different than in the preview. The problem has arisen after a server move.

    Can anyone help?

    Best regards
    Manuel

    • This topic was modified 2 months, 3 weeks ago by vonheugel.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter vonheugel

    (@vonheugel)

    If I append &output=html to the domain, the font in the HTML view is correct

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @vonheugel,

    This often happens when you migrate your site (that is your case), or when you or a cleanup process accidentally delete the plugin temp folder, located under wp-content/uploads.

    To solve this, please go to WooCommerce > PDF Invoices > Advanced > Tools tab, and click on the Reinstall fonts button. Then, try to open an invoice and check if it looks good.

    Let me know whether it worked, or you need more help!

    Thread Starter vonheugel

    (@vonheugel)

    Hi Yordan,

    Thanks for your help, that was exactly the solution!

    Best
    Manuel

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Thanks for confirming that it worked, @vonheugel!

    If you don’t mind and have the time, do you think you could leave us a review?

    Thanks in advance and all the best with your store!

Viewing 4 replies - 1 through 4 (of 4 total)
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