Hi there @kiandept,
Please explain a bit more about what you mean by “Incorrect data”. What are you seeing on the page, and what were you expecting to see instead? Please send over screenshots of what you are seeing on your end.
I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.
Also, please send over:
– the URL to the manage subscription page
– the URL to a page on the site with a sign-up form so we can check everything out
Thx for the fast response.
I just realized that the error is not reproducible within a blank installation. I’ll get back to you next week with info on which plugin is causing the error.
Best regards
Hi there,
Glad to hear that you were able to confirm the issue did not occur with a default installation!
Yes, please let us know once you have narrowed down what is causing the conflict — hopefully it can be helpful to other members of the community.
Hi there @kiandept,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Sorry, it got lost on me. So the error occurs through BuddyX in connection with the BuddyBoss Platform. When using the integrated form to register, the MailPoet settings page incorrectly shows that the newsletter is subscribed.
Screenshot 1: Result of a registration via WordPress Standard
https://snipboard.io/tcF7wh.jpg
Screenshot 2: Result of a registration via BuddyBoss and BuddyX
https://snipboard.io/hdgEbF.jpg
Update
The same error occurs when a user is created manually in the backend of WordPress. The error is reproducible.
Configuration:
Wordpress: Version 6.0
MailPoet 3: Version 3.89.3
Theme: Twenty Twenty-Two`
