Title: Incorrect confirmation text Last modified: August 31, 2016 --- # Incorrect confirmation text * Resolved [carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) * (@carriebsegrist) * [10 years, 4 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/) * When I create a new volunteer opportunity, it shows the following lines right before the information fields. “Please wait… Thanks for signing up. You’ll receive a confirmation email shortly. It looks like you already signed up for this opportunity. We’re sorry, but we weren’t able to sign you up. We have no more open spots. Please fill in every field and make sure you entered a valid email address” * How to I get rid of this? None of it shows up when I’m editing the volunteer opportunity. * [https://wordpress.org/plugins/wired-impact-volunteer-management/](https://wordpress.org/plugins/wired-impact-volunteer-management/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 4 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6961936) * Thanks for reaching out [@carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) and I’m sorry you’re having trouble with the form. * Those lines of content are actually controlled by the CSS of the plugin. Are you able to turn that on in the settings? If not, let me know and I may be able to talk you through how to add the needed custom CSS styling. * Also, we’ve added this to our list for the future so that even when someone has the CSS turned off those lines will still be hidden until needed. * Thanks. * Jonathan * Thread Starter [carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) * (@carriebsegrist) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6961973) * Yes, under Help and Settings? * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962030) * You got it. Go to Help & Settings >> click the “General” tab >> click the radio button that reads “Yes, please provide basic styling.” >> click the blue “save changes” button. * Let me know how that works for you. * Jonathan * Thread Starter [carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) * (@carriebsegrist) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962071) * I’ve selected that button, but those lines are still showing up. I’ve even tried creating a new volunteer opportunity, but it’s still doing it. * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962072) * Thanks [@carriebsegrist](https://wordpress.org/support/users/carriebsegrist/). It looks like the theme isn’t compatible with the styles we have included in the plugin. If you’re comfortable working with your theme files I could talk you through how to adjust it. * Otherwise, we have in our list to make some changes so the plugin will be compatible with more themes. * Jonathan * Thread Starter [carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) * (@carriebsegrist) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962088) * Sure, let’s try that. * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962090) * Sounds good. One of your theme files has this line of code in it: * `
` * Can you replace it with this line of code: * `
id="post-single">` * Also, I’d encourage you to take a backup of your website before making any changes. That way you can revert back if we run into any issues. * Good luck and let me know how it goes. * Jonathan * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962231) * Since we haven’t heard from you in a little while [@carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) I’m going to go ahead and mark this as resolved. If you have any issues while trying out the code changes please let me know. * Jonathan * Thread Starter [carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) * (@carriebsegrist) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962237) * Sorry, I haven’t resolved it yet. I don’t see where I need to add that line of code. * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962238) * You’ll most likely need to look within your theme files for a line of code that reads `
`. Once you’ve found it you can replace it with the new one we provided. * Let me know how it goes. * Jonathan * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962288) * Hi [@carriebsegrist](https://wordpress.org/support/users/carriebsegrist/), we just released an update that should fix the issue you’re having. Please update the plugin and let us know how it works for you. * Jonathan * Thread Starter [carriebsegrist](https://wordpress.org/support/users/carriebsegrist/) * (@carriebsegrist) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962291) * Yes, it’s now working. The update did the trick. Thanks! * Plugin Author [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * (@wiredimpact) * [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962292) * No problem [@carriebsegrist](https://wordpress.org/support/users/carriebsegrist/). Happy to hear we were able to work it out! * Jonathan Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Incorrect confirmation text’ is closed to new replies. * ![](https://ps.w.org/wired-impact-volunteer-management/assets/icon.svg?rev=2591634) * [Wired Impact Volunteer Management](https://wordpress.org/plugins/wired-impact-volunteer-management/) * [Frequently Asked Questions](https://wordpress.org/plugins/wired-impact-volunteer-management/#faq) * [Support Threads](https://wordpress.org/support/plugin/wired-impact-volunteer-management/) * [Active Topics](https://wordpress.org/support/plugin/wired-impact-volunteer-management/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wired-impact-volunteer-management/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wired-impact-volunteer-management/reviews/) * 13 replies * 2 participants * Last reply from: [Wired Impact](https://wordpress.org/support/users/wiredimpact/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/incorrect-confirmation-text/#post-6962292) * Status: resolved