Incorrect checkout URL

  • Resolved junoony

    (@junoony)


    1 year, 6 months ago

    Hello, I had already read that you do not support WPML or the translation of emails. We use WPML and so far have been able to live with the fact that the emails are only sent in English. However, we have now noticed that the cart checkout URL sometimes points to the German shop, even though the user canceled the English checkout of the page. As far as I know, that was not the case in our old shop.

    German checkout URL: /kasse/
    English checkout URL /en/checkout/

    However, when I send myself a test email, the correct URL is set from the backend (depending which language I selected in the backend).`

    Of course, what I can’t say with 100% certainty is whether the customers really canceled – /kasse/ oder /en/checkout/ 🙂

    Do you have any idea?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Aamir

    (@aamiribsf)

    1 year, 6 months ago

    Hello @junoony,

    Greetings of the day!

    Can you please try to abandon the order as the test user from both versions of the site and see if the emails contain the right checkout URLs?

    Please try and let us know your findings on this.

Viewing 1 replies (of 1 total)
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