Jetpack by WordPress.com
[resolved] Incorrect Blog URL (2 posts)

  1. Anita Carter
    Posted 2 years ago #

    I set up the subscriptions and the URL is incorrect - it's showing http://donaldhilliardjr.org/wordpress when it should be http://donaldhilliardjr.org. I cannot find a location in the plugin or over on WordPress.com to fix this. I also posted a support question on WordPress.com two days and have not receive a response. We really need these links to point correctly.


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 2 years ago #

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That's what happened on your site; it previously used a different site URL, donaldhilliardjr.org/wordpress/.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

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