Title: Inconsistent mobile experience
Last modified: September 2, 2020

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# Inconsistent mobile experience

 *  Resolved [librarianinthehouse](https://wordpress.org/support/users/librarianinthehouse/)
 * (@librarianinthehouse)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/inconsistent-mobile-experience/)
 * On mobile browsers some users are getting a jumbled mess with text overlapping,
   header image not resized, etc, but inconsistently. For example, the site looks
   fine on Chrome, fine on Safari for some users, not okay for other users on Safari.
   Okay for a particular user at one time and later not. I tried updating all plugins,
   clearing the cache. I’m at my wits end. This has been inconsistently happening
   over months.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finconsistent-mobile-experience%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [librarianinthehouse](https://wordpress.org/support/users/librarianinthehouse/)
 * (@librarianinthehouse)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/inconsistent-mobile-experience/#post-13347912)
 * [https://www.librarianinthehouse.com/wp-content/uploads/2020/09/IMG_8796.png](https://www.librarianinthehouse.com/wp-content/uploads/2020/09/IMG_8796.png)
 * [https://www.librarianinthehouse.com/wp-content/uploads/2020/09/IMG_8794.png](https://www.librarianinthehouse.com/wp-content/uploads/2020/09/IMG_8794.png)
 *  [wprsupport](https://wordpress.org/support/users/wprsupport/)
 * (@wprsupport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/inconsistent-mobile-experience/#post-13352851)
 * Hi [@librarianinthehouse](https://wordpress.org/support/users/librarianinthehouse/)
 * At first, thank you for your response and for choosing our theme.
 * 1. The reason for the issue can be your installed plugins, please deactivate 
   them one by one and you will able to catch the which one was the source for the
   issue.
 * 2. If you want to not lose all the changes made with the plugins, please install
   3rd party plugin staging, clone your website database and make the changes on
   the cloned staging site, here is the video guide to better understand how it 
   works.[https://www.youtube.com/watch?v=YtY-q5BBpeE](https://www.youtube.com/watch?v=YtY-q5BBpeE)
 * Kind Regards
 *  Theme Author [WP Royal](https://wordpress.org/support/users/wproyal/)
 * (@wproyal)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/inconsistent-mobile-experience/#post-13511868)
 * Hi,
    If you have any other Questions feel free to open a new Forum Support Topic
   and we will do our Best to help you. Kind Regards, Nick

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Inconsistent mobile experience’ is closed to new replies.

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 * Bard
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 * 3 replies
 * 3 participants
 * Last reply from: [WP Royal](https://wordpress.org/support/users/wproyal/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/inconsistent-mobile-experience/#post-13511868)
 * Status: resolved