Support » Plugin: SiteGround Migrator » Inconsistent and unreliable

  • Siteground are great hosts, most of their staff are knowledgeable and very helpful. There are a few, not so much.

    This plugin is an example of good enough. It sometimes works but it’s not reliable, some sites migrate no issue, other it totally breaks.

    You can’t use other tools they have in cpanel like softaculous to migrate because it “sorta doesn’t work either”. PS the new replacement for cpanel, their own management interface, is terrible.

    • This topic was modified 2 months, 2 weeks ago by EnrichIT.
Viewing 1 replies (of 1 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    The plugin works as much as your site and former host allows it to work. Usually, security plugins, restrictive .htaccess rules block part of the transfer or the entire transfer to be completed. Sometimes, the “from” host has issues, high load and migrations time out. It’s normal for such an automated migration not to work in 100% of the cases. We offer manual migration too, you can contact our support team in case you want assistance. As to your feedback regarding our new Site Tools system, I am sorry that you don’t like it. Keep in mind that we’re reviewing the plugin here.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.