Hi, this looks like a theme or plugin related issue. Please carry out the following troubleshooting steps. Let me know how you go.
https://wp-express-checkout.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/
Thank you.
Thank you!
it was definitely the theme, and I managed to fix it.
I now have another issue, please check the pic:
https://drive.google.com/file/d/1YC5PgArKXRfthO3G77dQpiwyZuC3SxBv/view?usp=share_link
The form to complete the credit card data seems to get cropped by the payment button code. Any ideas ?
thank you very much
ok fixed, never mind.
Thank you for all.
I am glad to know that you managed to fix your issue 🙂
Enjoy the plugin.
Thank you, I actually had to move some JS code of the theme to the top of the page and this is going to impact my Google rankings. So probably I´ll need to do something specific for the page using this plugin.
Anyway, got another 2 things:
– Emails are not working. Getting this msg: ‘Something went wrong, email is not sent!’have any idea of where to start to investigate this?
– The total amount of the purchase once you apply quantity and/or coupon is not displayed: is this normal? see the pic here:
https://drive.google.com/file/d/1YuP2cUgxP3pJXqpsTyXbLvWWO2JqBfyP/view?usp=share_link
thank you !
Hi,
If you don’t mind, can you start a new support thread. It helps us maintain some sort of order regarding the issues.
Thank you kindly.