Title: incomplete documentation
Last modified: August 31, 2016

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# incomplete documentation

 *  [starshoe](https://wordpress.org/support/users/starshoe/)
 * (@starshoe)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/)
 * A few things are not to find in the documentation.
    When entering a staff member
   in settings I see two empty fields at the appointment. What are they meant for?
   What do they mean with “capacity” in services? Search in support gives no results.
   what is a calendar slot length? I entered a time format (24h), but nothing changed.
   I entered a dateformat, but nothing changed After entering all necessary information,
   and then trying to make an appointment, all timeslots are not available. When
   I choose “any” staffmember, it still picks a specific staffmember.
 * [https://wordpress.org/plugins/booking-ultra-pro/](https://wordpress.org/plugins/booking-ultra-pro/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947452)
 * [@starshoe](https://wordpress.org/support/users/starshoe/),
 * Thank you for your post.
 * > When entering a staff member in settings I see two empty fields at the appointment.
   > What are they meant for?
 * > What do they mean with “capacity” in services? Search in support gives no results.
 * Each time slot can allow one or more bookings at the same hour. This is used 
   for example for class rooms.
 * > After entering all necessary information, and then trying to make an appointment,
   > all timeslots are not available.
 * Did you follow all the steps mentioned on the Getting Started Guide? [http://doc.bookingultrapro.com/getting-started-guide/](http://doc.bookingultrapro.com/getting-started-guide/)
 *  [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947454)
 * > When entering a staff member in settings I see two empty fields at the appointment.
   > What are they meant for?
 * I’m sorry i don’t get this one. I have the form to create staff members opened
   and i just see 3 fields, full name, email and username. Can you please elaborate
   your?
 * Thanks
 *  Thread Starter [starshoe](https://wordpress.org/support/users/starshoe/)
 * (@starshoe)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947455)
 * Just look under “Details”
 *  [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947460)
 * Please contact us here [https://bookingultrapro.com/contact.php](https://bookingultrapro.com/contact.php).
 * We will get back to you, we would need to receive some screenshot of that feature.
   I am checking it on a fresh WP installation and i don’t see the two empty fields
   you mention. No problem.. i want to help.
 * We look forward to hearing from you.
    Cheers
 *  Thread Starter [starshoe](https://wordpress.org/support/users/starshoe/)
 * (@starshoe)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947560)
 * When I filled in the second of those above mentioned 2 fields, the timeslots 
   were available. I meant the two fields in staff>services.
 * I have made a screenshot, but cannot upload here?
 * I want to translate in Dutch, but it seems the only way is to do it manually.
   I tried a few autotranslate-programs, but no succes.
 *  Thread Starter [starshoe](https://wordpress.org/support/users/starshoe/)
 * (@starshoe)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947563)
 * Another problem: when I make a client appointment, and I type a name in the “
   client”field, it says “no results found”. So how can I make an appointment for
   a new customer??
 * I made some appointments as a customer, but they did not appear in the calendar
   🙁
 *  Thread Starter [starshoe](https://wordpress.org/support/users/starshoe/)
 * (@starshoe)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947566)
 * It is very confusing, that in the email section you put every time the same sentence:
   “
   This is the welcome email that is sent to the client when registering a new account”
 *  [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947577)
 * [@starshoe](https://wordpress.org/support/users/starshoe/),
 * Thank you very much for mentioning that, the new version will include a fix for
   that.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘incomplete documentation’ is closed to new replies.

 * ![](https://ps.w.org/booking-ultra-pro/assets/icon-256x256.gif?rev=2525956)
 * [Booking Ultra Pro Appointments Booking Calendar Plugin](https://wordpress.org/plugins/booking-ultra-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/booking-ultra-pro/#faq)
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## Tags

 * [capacity](https://wordpress.org/support/topic-tag/capacity/)
 * [staff](https://wordpress.org/support/topic-tag/staff/)
 * [time format](https://wordpress.org/support/topic-tag/time-format/)

 * 8 replies
 * 2 participants
 * Last reply from: [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/incomplete-documentation/#post-6947577)
 * Status: not resolved