Title: Incompatible with WordPress 5.9 (?) Last modified: February 7, 2022 --- # Incompatible with WordPress 5.9 (?) * Resolved [kailyard](https://wordpress.org/support/users/kailyard/) * (@kailyard) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/) * I just updated to WordPress v5.9. I am not able to open, edit or create new Pages or Posts. I have gone through all of my plugins and Woocommerce is the only one that causes this problem. When it is deactivated, I have full access as per usual. I have tried switching out Themes, used both StoreFront and WP Twenty-Twenty- Two, and the issue persisted so it is not my theme. * Has anyone run into this problem? This is the error I get when trying to open a page: This site can’t be reachedThe webpage at [https://kailyardcreations.com/wp-admin/post.php?post=42&action=edit](https://kailyardcreations.com/wp-admin/post.php?post=42&action=edit) might be temporarily down or it may have moved permanently to a new web address. ERR_HTTP2_PROTOCOL_ERROR * I am still still able to open my Product posts with Woocommerce activated, just not my Pages or Posts. Thanks! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincompatible-with-wordpress-5-9%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * [aetta](https://wordpress.org/support/users/chiape/) * (@chiape) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15339339) * Hi [@kailyard](https://wordpress.org/support/users/kailyard/)! * It doesn’t seem to be related to WooCommerce, however, to help me diagnose it better, could you please share a copy of your site’s System Status? * You can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”.  * Once you’ve done that, paste it here in your response. * Also, I have found a discussion going on about this error [here](https://theme-fusion.com/forums/topic/woocommerce-plugin-creating-error-messages-when-editing-pages/), specifically with sites hosted by GoDaddy (which may be your case), would you mind taking a look at it? * You’ll need to reach out to them to check your .htaccess file. * My very best, * Thread Starter [kailyard](https://wordpress.org/support/users/kailyard/) * (@kailyard) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15348684) * Hello, sorry for not getting back sooner – I replied to the email (oops). I’d like to confirm if you need all of the status report or just a certain section… I’m not sure how I feel about copying and pasting the whole thing to a public forum. Thanks for the link to the related discussion. Cheers! * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15349204) * Hi [@kailyard](https://wordpress.org/support/users/kailyard/) * Thanks for your query. * A site’s System Status enables us to get a better idea of the setup and helps find the probable cause of any issues. * You need not paste the entire thing. When you share your System Status you may remove any sensitive/identifiable information (i.e. your website URL, etc) for privacy reasons. * You can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”. * Cheers * Thread Starter [kailyard](https://wordpress.org/support/users/kailyard/) * (@kailyard) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15369182) * Hello, here is the System Report as requested. Thanks! * ``` ### WordPress Environment ### WordPress address (URL): REMOVED FROM REPORT Site address (URL):REMOVED FROM REPORT WC Version: 6.2.0 REST API Version: ✔ 6.2.0 WC Blocks Version: ✔ 6.7.3 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: 5.9 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_CA External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.13 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.6.51-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.2.0 WC Database Prefix: wp_ Total Database Size: 61.16MB Database Data Size: 50.88MB Database Index Size: 10.28MB wp_woocommerce_sessions: Data: 6.19MB + Index: 0.21MB + 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Index: 0.04MB + Engine MyISAM wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfIssues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wfKnownFileList: Data: 0.97MB + Index: 0.11MB + Engine MyISAM wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfLogins: Data: 0.31MB + Index: 0.07MB + Engine MyISAM wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfNotifications: Data: 0.03MB + Index: 0.01MB + Engine MyISAM wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfStatus: Data: 0.10MB + Index: 0.05MB + Engine MyISAM wp_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_indexable: Data: 1.45MB + Index: 0.53MB + Engine MyISAM wp_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.08MB + Engine MyISAM wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_seo_links: Data: 0.12MB + Index: 0.04MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM ### Post Type Counts ### attachment: 105 custom_css: 1 customize_changeset: 1 flamingo_contact: 7169 flamingo_inbound: 8935 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 ktsprotype: 1 nav_menu_item: 6 oembed_cache: 543 page: 10 post: 15 product: 61 revision: 39 shop_coupon: 2 shop_order: 18 vtprd-rule: 1 wp_global_styles: 3 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (12) ### REMOVED FROM REPORT ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: REMOVED FROM REPORT Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #133 - / REMOVED FROM REPORT Cart: #135 - /cart/ Checkout: #137 - /checkout/ My account: #139 - /my-account/ Terms and conditions: #141 - /terms-conditions/ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 468 Oldest: 2022-01-29 14:03:20 -0800 Newest: 2022-02-15 13:38:23 -0800 Pending: 2 Oldest: 2022-02-22 02:59:54 -0800 Newest: 2022-03-01 16:00:50 -0800 ### Status report information ### Generated at: 2022-02-15 13:56:28 -08:00 ``` * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15369231) * Hi [@kailyard](https://wordpress.org/support/users/kailyard/)! * Thanks for sharing your system status. * > ERR_HTTP2_PROTOCOL_ERROR * This error is associated with your hosting provider (GoDaddy) as correctly mentioned above by André. You can find more insights on this thread: * [https://wordpress.org/support/topic/please-help-cant-create-posts-if-woocommerce-plugin-is-active-2/#post-15352847](https://wordpress.org/support/topic/please-help-cant-create-posts-if-woocommerce-plugin-is-active-2/#post-15352847) * The fix for this was posted [here](https://wordpress.org/support/topic/woocommerce-causing-err_http2_protocol_error-2/#post-14909491). If you’re not comfortable editing the `.htaccess` file I would recommend getting in contact with GoDaddy support directly – [https://www.godaddy.com/help/contact-us](https://www.godaddy.com/help/contact-us). * Hope this helps. * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15369238) * Hello, * Thanks for sending the report. * > This is the error I get when trying to open a page: This site can’t be reachedThe > webpage at [https://********creations.com/wp-admin/post.php?post=42&action=edit](https://********creations.com/wp-admin/post.php?post=42&action=edit) > might be temporarily down or it may have moved permanently to a new web address. > > ERR_HTTP2_PROTOCOL_ERROR * When check-in the website ********creations.com it appears it is hosted with GoDaddy, please be sure to check the first response from [@chiape](https://wordpress.org/support/users/chiape/). * Let us know if there are any questions. * Thread Starter [kailyard](https://wordpress.org/support/users/kailyard/) * (@kailyard) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15383228) * Thanks Everyone! After talking with GoDaddy support who weren’t able to edit the htaccess file themselves, he did; however, make sure I went to the right location. I updated the htaccess with the line fix suggested in the linked post. It seems to have worked as I can open and edit my pages and posts… for now – fingers crossed. For anyone else having this issue, I added the coding after <# END WordPress>. Cheers! * [aetta](https://wordpress.org/support/users/chiape/) * (@chiape) * [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15383982) * Hi [@kailyard](https://wordpress.org/support/users/kailyard/)! * Fantastic! I’m happy to hear that it’s working now and thank you for sharing it with the community! * Feel free to reach out again, opening a new topic, if you have other issues going on with WooCommerce! 🙂 * My very best! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Incompatible with WordPress 5.9 (?)’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 8 replies * 5 participants * Last reply from: [aetta](https://wordpress.org/support/users/chiape/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/incompatible-with-wordpress-5-9/#post-15383982) * Status: resolved