Incompatible with product options plugin

  • Resolved Anonymous User 18819390

    (@anonymized-18819390)


    1 year, 9 months ago

    Incompatible with WooCommerce Extra Product Options by ThemeComplete. It causes all the product options to be the same price. I had to uninstall but hopefully, you can fix this issue.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPXtension

    (@wpxteam)

    1 year, 9 months ago

    Hi,
    We are sorry for the inconvenience. We have prepared a snippet for the previous issue you shared with us. Hopefully, we will find a solution for this issue too.

    Will you please record a video of the issue and share it with us. It will help us understand the issue better. You can use a video sharing tool like Loom to share it with us.

    Thank you

    Thread Starter Anonymous User 18819390

    (@anonymized-18819390)

    1 year, 9 months ago

    It changes the product options prices to the prices set for variations. It’s a conflict with this plugin as when I deactivate, the problem goes away.

    • This reply was modified 1 year, 9 months ago by Anonymous User 18819390.
    • This reply was modified 1 year, 9 months ago by Anonymous User 18819390.
    Plugin Author WPXtension

    (@wpxteam)

    1 year, 9 months ago

    Hi,

    Thanks for sharing the screencast. We have searched for the WooCommerce Extra Product Options to test it locally.

    But couldn’t find it on the WordPress repository. Is it a free plugin?

    Hope to hear from you soon!

    Thanks

    Thread Starter Anonymous User 18819390

    (@anonymized-18819390)

    1 year, 9 months ago

    It’s not a free plugin or in WordPress but a very popular plugin on Envato Market.

    https://codecanyon.net/item/woocommerce-extra-product-options/7908619

    Plugin Author WPXtension

    (@wpxteam)

    1 year, 9 months ago

    Hi,

    Thanks a lot for sharing the link. Unfortunately, we don’t have that plugin. Will you please share a product page link here? This will be very helpful for us to figure out the issue.

    BTW, you can connect through our site for a faster communication.

    Thank you

    Plugin Author WPXtension

    (@wpxteam)

    1 year, 8 months ago

    Hi @tomster999

    Thanks for your patience. Please try our latest release 1.2.3.

    Then let me know if this version resolves your issue or not.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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