Incompatible with other AWS SDK Plugin

  • Resolved creativekindle

    (@creativekindle)


    5 years, 1 month ago

    I’m getting this error on backup:

    Error message: S3 Error: Failed to initialise: Missing required client configuration options: version: (string)

    A “version” configuration value is required. Specifying a version constraint ensures that your code will not be affected by a breaking change made to the service. For example, when using Amazon S3, you can lock your API version to “2006-03-01”.

    Your build of the SDK has the following version(s) of “s3”: * “2006-03-01”

    You may provide “latest” to the “version” configuration value to utilize the most recent available API version that your client’s API provider can find. Note: Using ‘latest’ in a production application is not recommended.

    A list of available API versions can be found on each client’s API documentation page: http://docs.aws.amazon.com/aws-sdk-php/v3/api/index.html. If you are unable to load a specific API version, then you may need to update your copy of the SDK.

    The other plugin also uses AWS SDK, and I believe it’s the latest version.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Harshad

    (@bornforphp)

    5 years, 1 month ago

    Hi,

    Thank you for reporting this.

    However WordPress.org forbid us to answer questions about commercial products on their forums – https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products – so you’ll need to ask this at updraftplus.com.

    Thanks,
    Harshad

    Thread Starter creativekindle

    (@creativekindle)

    5 years, 1 month ago

    @bornforphp

    The sticky post states I can only post on updraftplus.com if I have the paid version. My issue is regarding the free version.

    Plugin Contributor bcrodua

    (@bcrodua)

    5 years, 1 month ago

    Hi,

    May I know what version of UpdraftPlus you are currently using please? Is it the latest version 1.16.6?

    Regards,
    Bryle

    Thread Starter creativekindle

    (@creativekindle)

    5 years, 1 month ago

    @bcrodua

    Yes, version 1.16.6.

    Plugin Contributor DNutbourne

    (@dnutbourne)

    5 years, 1 month ago

    Hi,

    Apologies for the delay.

    Please could you temporarily deactivate the other plugin and attempt a fresh backup?
    Does the issue occur in this case?

    Thread Starter creativekindle

    (@creativekindle)

    5 years, 1 month ago

    @dnutbourne

    If I deactivate the other plugin, and run a backup, UpdraftPlus will run/function as expected. UpdraftPlus cannot complete the backup if the other plugin is activated – as it looks like UpdraftPlus uses an older version of AWS SDK, whereas, the other plugin uses the latest version.

    The other plugin works as expected whether or not UpdraftPlus is activated/deactivated.

    Plugin Contributor DNutbourne

    (@dnutbourne)

    5 years, 1 month ago

    Hi,

    Thank you.

    It appears that the other plugin is loading its code on UpdraftPlus’ settings page.
    This is causing the conflict with UpdraftPlus (we use the older version of the AWS SDK for backwards compatibility).

    As a best practise, plugins should only load in their scripts where necessary (this usually means on their own pages, or just before the script is needed).
    For example, UpdraftPlus only attempts to load the AWS SDK just before the upload attempt.

    Please could you contact the other plugin’s support team, and ask if it is possible to
    stop their plugin loading on the UpdraftPlus settings page

Viewing 7 replies - 1 through 7 (of 7 total)
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