• Confirmed a conflict on two sites today – this FB plugin breaks Gravity Forms Page or Redirect confirmation options. Instead of loading a new page as expected, the page loads inline, beneath the form.

    Deactivating the FB plugin immediately solved the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Same here!

    Too bad this “easy-to-use” Plugin doesn’t have the support that it deserves.

    I’m having the same issue. I contacted Gravity Forms support, according to them:
    “It looks like that plugin is using the gform_confirmation filter to modify the confirmation. They will need to resolve this issue.”

    Has anyone had success with contacting Facebook support or any other way of resolving this issue?

    Same here. I tried contacting Facebook about it and all I got back was help about a hacked account which shows how much they even read the emails. Tried contacting them through various channels and all of them said they don’t deal with plugin issues and they can’t help.

    We also have some issues with integration.
    We fix it by changing one line in the file:

    wp-content/plugins/official-facebook-pixel/integration/FacebookWordpressGravityForms.php:68

    Replace it
    <script>%sdocument.location.href=%s;%s</script>
    with this
    <script>%sfunction gformRedirect(){document.location.href=%s;}%s</script>

    @jerox, please fix it in next updates

Viewing 4 replies - 1 through 4 (of 4 total)
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