Title: Incompatible with current WordPress Last modified: July 27, 2021 --- # Incompatible with current WordPress * Resolved [SumOne India](https://wordpress.org/support/users/sumoneindia/) * (@sumoneindia) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/) * woocommerce current update is showing compatibility Unknown with current WordPress 5.8…. “You have version 5.5.1 installed. Update to 5.5.2. View version 5.5.2 details.Compatibility with WordPress 5.8: Unknown” – As mentioned in my update panel… So please tell me is that safe to update or please make it compatible Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14706462) * Hi there 👋 * Yes, it is safe to update. Please kindly note WooCommerce updates are compatible with the latest versions of WordPress. * With that being said and as a good general practice (especially since the same cannot be said for non-WooCommerce owned extensions), you’ll want to make sure to back up your site files and database beforehand. * Cheers. * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14730398) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. * Thread Starter [SumOne India](https://wordpress.org/support/users/sumoneindia/) * (@sumoneindia) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14731113) * Woocommerce is still showing not tested with the current version of WordPress… Please find the screenshot attachment link [https://drive.google.com/file/d/1MZ_dWARSuWDArRpRIuWi0iEniEJqyqfD/view?usp=sharing](https://drive.google.com/file/d/1MZ_dWARSuWDArRpRIuWi0iEniEJqyqfD/view?usp=sharing) * Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/) * (@abwaita) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14732706) * Thanks for getting back [@sumoneindia](https://wordpress.org/support/users/sumoneindia/). * The next official WooCommerce version needs to be released for that WP compatibility number to be changed to WP 5.8. * However, as [@gabrielfuentes](https://wordpress.org/support/users/gabrielfuentes/) mentioned, feel free to update in the meantime, the number will get updated when the next WC version ships out. You can follow the precaution of having a backup of the site or updating on a staging site to see if there are any issues. * Thanks. * [roybmx](https://wordpress.org/support/users/roybmx/) * (@roybmx) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14744560) * I’m having problems with it. * My inventory counter is not showing. My inventory resets to zero after typing the inventory value and pressing update. * My download links after purchasing are somehow now limited to one. (the second one disappears after adding it and pressing update) * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14746900) * Hi [@roybmx](https://wordpress.org/support/users/roybmx/), * > My inventory counter is not showing. My inventory resets to zero after typing > the inventory value and pressing update. My download links after purchasing > are somehow now limited to one. (the second one disappears after adding it > and pressing update) * Sorry to hear that you’re having some troubles. Could you please send us screenshots so we can check and investigate this further? * I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots– please follow the instructions on that page, then paste the URL in this chat. * Also, kindly share a copy of your site’s System Status. You can find it via ` WooCommerce > Status`. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thanks. * [roybmx](https://wordpress.org/support/users/roybmx/) * (@roybmx) * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14753086) * Hi [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/) * Thanks for you reply. * Here are the screenshots: * 1.[https://snipboard.io/PWXBqN.jpg](https://snipboard.io/PWXBqN.jpg) 2.[https://snipboard.io/wRBPVO.jpg](https://snipboard.io/wRBPVO.jpg) 3.[https://snipboard.io/fzUgem.jpg](https://snipboard.io/fzUgem.jpg) 4.[https://snipboard.io/Kgv6Az.jpg](https://snipboard.io/Kgv6Az.jpg) * 1.[https://snipboard.io/pCFcHy.jpg](https://snipboard.io/pCFcHy.jpg) 2.[https://snipboard.io/waJdP9.jpg](https://snipboard.io/waJdP9.jpg) 3.[https://snipboard.io/TdMOuU.jpg](https://snipboard.io/TdMOuU.jpg) 4.[https://snipboard.io/WDFxId.jpg](https://snipboard.io/WDFxId.jpg) 5.[https://snipboard.io/rfumZC.jpg](https://snipboard.io/rfumZC.jpg) * here’s the report: * ``` ### WordPress Environment ### WordPress address (URL): https://britishbushcraft.jp Site address (URL): https://britishbushcraft.jp WC Version: 5.5.2 REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.6.0 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.0 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.13 PHP Post Max Size: 50 MB PHP Time Limit: 180 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.36 SUHOSIN Installed: – MySQL Version: 5.7.27 Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.5.2 WC Database Prefix: wp_ Total Database Size: 74.22MB Database Data Size: 70.01MB Database Index Size: 4.21MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.19MB + Index: 0.48MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.25MB + Index: 0.20MB + Engine InnoDB wp_cf_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_cf_form_entry_values: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 9.05MB + Index: 0.16MB + Engine InnoDB wp_postmeta: Data: 40.34MB + Index: 0.83MB + Engine InnoDB wp_posts: Data: 17.47MB + Index: 0.39MB + Engine InnoDB wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_avatars_cache: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_comments_subscription: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_feedback_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_follow_users: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_users_rated: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_users_voted: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.17MB + Index: 0.08MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 92 custom_css: 3 customize_changeset: 21 elementor_library: 4 elementor-hf: 2 happyform: 2 master_template: 1 mc4wp-form: 1 nav_menu_item: 6 oceanwp_library: 1 page: 26 post: 2 product: 6 revision: 2206 shop_order: 36 shop_order_refund: 2 tribe_events: 2 tribe_organizer: 1 tribe_venue: 1 wpdiscuz_form: 1 wpephpcompat_jobs: 48 wpforms: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (38) ### Edit Author Slug: by Brandon Allen – 1.8.3 Elementor: by Elementor.com – 3.3.1 Essential Addons for Elementor: by WPDeveloper – 4.8.3 Facebook for WooCommerce: by Facebook – 2.6.1 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.18.0 Happyforms (free): by Happyforms – 1.12.12 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.3 HT Mega - Absolute Addons for Elementor Page Builder: by HasThemes – 1.6.2 Insert Headers and Footers: by WPBeginner – 1.6.0 Jetpack: by Automattic – 10.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7 Loco Translate: by Tim Whitlock – 2.5.3 Mailchimp for WooCommerce: by Mailchimp – 2.5.2 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6 Ocean Extra: by OceanWP – 1.7.8 Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 3.0.0 Premium Addons for Elementor: by Leap13 – 4.4.7 Really Simple SSL: by Really Simple Plugins – 5.0.6 Redirection: by John Godley – 5.1.3 Orbit Fox Companion: by Themeisle – 2.10.7 Toolbar Extras: by David Decker - DECKERWEB – 1.4.9 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.59 User Menus: by Code Atlantic – 1.2.7 WC Custom Add to Cart labels: by Rynaldo Stoltz – 1.3 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8 WooCommerce Blocks: by Automattic – 5.6.0 Show Stock for WooCommerce: by Bright Plugins – 1.0.1 WooCommerce Admin: by WooCommerce – 2.5.0 WooCommerce Cart Stock Reducer: by James Golovich – 3.40 Japanized for WooCommerce: by Artisan Workshop – 2.2.18 WooCommerce Stripe Gateway: by WooCommerce – 5.3.0 WooCommerce: by Automattic – 5.5.2 WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 1.9.5 Yoast SEO: by Team Yoast – 16.9 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.0 WP Mail SMTP: by WPForms – 3.0.3 WP Rollback: by Impress.org – 1.7.1 Smush: by WPMU DEV – 3.8.8 ### Inactive Plugins (6) ### All-in-One WP Migration: by ServMask – 7.45 Child Theme Configurator: by Lilaea Media – 2.5.8 Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.33 PHP Compatibility Checker: by WP Engine – 1.5.0 Ultimate Addons for Gutenberg: by Brainstorm Force – 1.24.2 W3 Total Cache: by BoldGrid – 2.1.6 ### Settings ### API Enabled: – Force SSL: – Currency: JPY (¥) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ❌ Page visibility should be public Basket: #1459 - /basket/ Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #1463 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: OceanWP Child Version: 1.7.1.1573130786 Author URL: https://oceanwp.org/about-me/ Child Theme: ✔ Parent Theme Name: OceanWP Parent Theme Version: 3.0.3 Parent Theme Author URL: https://oceanwp.org/about-me/ WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### Action Scheduler ### Complete: 1,294 Oldest: 2021-07-12 13:38:09 +0900 Newest: 2021-08-10 20:31:04 +0900 Pending: 2 Oldest: 2021-08-10 21:16:17 +0900 Newest: 2021-08-11 08:57:11 +0900 ### Status report information ### Generated at: 2021-08-10 20:51:44 +09:00 ``` * Thanks. * Roybmx * [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/) * (@3sonsdevelopment) * [4 years, 8 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14776813) * Hi [@roybmx](https://wordpress.org/support/users/roybmx/), * Thanks for sending those over. Does this happen when only WooCommerce is active along with a default theme like Twenty Twenty? * If it does still happen with only those active, could I get you to open up a ticket about this? Log into your WooCommerce.com account and select Stripe as the product. * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/) * Thanks! * Thread Starter [SumOne India](https://wordpress.org/support/users/sumoneindia/) * (@sumoneindia) * [4 years, 8 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14790511) * It is not happening when only Woocommerce and Twenty Twenty theme or Astra theme is active But, it is happening when Woocommerce, Twenty Twenty theme, and WCFM Marketplace plugin is active… Even it is happening with Woocommerce, Theme Astra and WCFM Marketplace plugin is active… So it is the issue I think with your plugin, Can you please check again… * One more request is can we get the display of stores according to the Service category/subcategory in the woocommerce category display page… [Click here](https://drive.google.com/file/d/1420D9DL76weJTYtF0DOILSQPGBXvxzEn/view?usp=sharing) to see the Screenshot shared… if possible * Plugin Support [Stuart Duff – a11n](https://wordpress.org/support/users/stuartduff/) * (@stuartduff) * Automattic Happiness Engineer * [4 years, 8 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14790758) * Hi [@sumoneindia](https://wordpress.org/support/users/sumoneindia/), * Thanks for the inforamtion regarding your testing. * > It is not happening when only Woocommerce and Twenty Twenty theme or Astra > theme is active * The results of your testing which you have referenced above indicate that the WCFM Marketplace plugin you’re using is what’s causing this behaviour on your site. You can request support for the free WCFM Marketplace plugin on this forum below. * [https://wordpress.org/support/plugin/wc-multivendor-marketplace/](https://wordpress.org/support/plugin/wc-multivendor-marketplace/) * If you’re using a premium version of the WCFM Marketplace plugin you can contact the WC Lovers support team from this page of their website below. * [https://wclovers.com/my-account/](https://wclovers.com/my-account/) * > One more request is can we get the display of stores according to the Service > category/subcategory in the woocommerce category display page * The only options you would have in WooCommerce for category/subcategory display would be the settings available within your referenced screenshot. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 8 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14814208) * [@sumoneindia](https://wordpress.org/support/users/sumoneindia/) * We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have other questions about core WooCommerce, please feel free to open a new topic. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Incompatible with current WordPress’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [compatibility](https://wordpress.org/support/topic-tag/compatibility/) * 11 replies * 8 participants * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/incompatible-with-current-wordpress-4/#post-14814208) * Status: resolved