Title: Incompatible with braintree plugin
Last modified: September 3, 2021

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# Incompatible with braintree plugin

 *  Resolved [lhynn2172](https://wordpress.org/support/users/lhynn2172/)
 * (@lhynn2172)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-braintree-plugin/)
 * Hello,
 * We’ve received complaints from our customers that they couldn’t enter their credit
   card info in the checkout page of our website. After deactivating the Async-Javascript
   plugin, our customers were able to enter their cc info again.
 * Is there an upcoming update of the plugin to fix this bug?
 * Thank you!
 * Lynn
    -  This topic was modified 4 years, 9 months ago by [lhynn2172](https://wordpress.org/support/users/lhynn2172/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincompatible-with-braintree-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-braintree-plugin/#post-14836481)
 * Can you try unticking the ” Also enable Async JavaScript on cart/ checkout pages?”,
   that should fix things? 🙂
 *  Thread Starter [lhynn2172](https://wordpress.org/support/users/lhynn2172/)
 * (@lhynn2172)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-braintree-plugin/#post-14836496)
 * Thank you! That fixed the issue.
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-braintree-plugin/#post-14836501)
 * you’re welcome, feel free to [leave a review of the plugin and support here](https://wordpress.org/support/plugin/async-javascript/reviews/#new-post)!
   🙂
 * enjoy your weekend!
    frank

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Incompatible with braintree plugin’ is closed to new replies.

 * ![](https://ps.w.org/async-javascript/assets/icon-128x128.png?rev=1839260)
 * [Async JavaScript](https://wordpress.org/plugins/async-javascript/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/async-javascript/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/async-javascript/)
 * [Active Topics](https://wordpress.org/support/plugin/async-javascript/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/async-javascript/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/async-javascript/reviews/)

## Tags

 * [compatibility issue](https://wordpress.org/support/topic-tag/compatibility-issue/)

 * 3 replies
 * 2 participants
 * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/incompatible-with-braintree-plugin/#post-14836501)
 * Status: resolved