Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Incompatible with BoldGrid

  • Update 5: No longer so sure that Jetpack is at fault for the internal server errors with the theme, so upping the star count to 3.
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    Update 4: Jetpack somehow changed the comments background to dark, then would not change them back to light. I think there might be some duplicate CSS with the theme, as the standard Automattic theme does not display this same issue. The issue now persists with the new comment solution, I checked it; and it does not call out comment text colors, so this is theme controlled. Anyway, now I have to uninstall the theme & its building blocks, lose my staging site, re-install and hope all goes well. Next steps is to go put eyes on the code. Let’s hope I don’t have to slog through it.
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    Update 3: Jetpack also crashes site when Yost SEO is activated.
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    Update 2: Used Edge as it turns out IE isn’t installed, and Edge gave same result, with the difference that one edge you could not even see the customization buttons. Direct-linked the wp.com and wp.org blog’s logins to see if further integration would make a difference; no such luck.

    I’m off to search for alternatives, until you fix this badly broken plugin. That is 4 browsers on 2 separate systems. NO way this problem is on my end.

    G’night.
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    Update: Was able to get Jetpack to work without crashing the site, by just using the commenting and social buttons functions. However, configuring the buttons so far has proved unsuccessful, the social sharing options were greyed out in the admin panel as well as on WordPress.com, so far in Chrome, Firefox and Safari. I’m jumping onto my Windows box and trying IE next. In Chrome & Firefox they just stayed frozen, in Safari–in addition just about everything threw save errors. Wish I could upload screenshots, I have several.

    Still two stars, the functions which do not outright crash the site, do not work right.

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    Installed Jetpack, and it crashed my site dead, as in internal server error.

    After getting it back up and running, it crashed again on activating the Boldgrid Inspirations and staging plugins.

    I have used Jetpack before, and liked it, especially for the social integration with the WordPress society.

    As it requires CPANEL intervention to get the site back, right now you only get two stars. Please fix this. It is my understanding Boldgrid and WordPress are working together in creating seamless website / blog / e-commerce integration?

    • This topic was modified 2 years, 6 months ago by Marina. Reason: Update with continued plugin testing
    • This topic was modified 2 years, 6 months ago by Marina. Reason: Update with continued plugin testing
    • This topic was modified 2 years, 6 months ago by Marina. Reason: Update with continued plugin testing
    • This topic was modified 2 years, 6 months ago by Marina. Reason: Update with continued plugin testing
    • This topic was modified 2 years, 6 months ago by Marina.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi @sudsmixer, I’m sorry to hear about all the trouble you’ve had. Can you contact us here so we can work out what the problem is?

    https://jetpack.com/contact-support/

    Thread Starter Marina

    (@sudsmixer)

    Hi Richard, support is not currently required, but thanks for offering.

    Because of the conflicts with multiple plugins beside the theme, I opted to go in a different direction. As you work hard on Jetpack, once it stops crashing with among others Yoast SEO I’ll take another look.

    As this is my own website and not a test site I’m toying with, I really don’t have the time to wait around. Sorry but the bus left on this two weeks ago.

    At this point, I’ll only work with plugins that are stable and compatible with my particular configuration. 🙂

    Tell you what though. Once I start testing a new site I’ll give it another spin.

    Fair enough?

    • This reply was modified 2 years, 6 months ago by Marina. Reason: Fixed typo
Viewing 2 replies - 1 through 2 (of 2 total)
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