Title: Incompatible with Avada Last modified: August 31, 2016 --- # Incompatible with Avada * Resolved [ssteiner](https://wordpress.org/support/users/ssteiner/) * (@ssteiner) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/) * Using Avada 3.9.1, WP 4.4.1, Accordion Shortcodes 2.2.6. * None of the buttons in the visual editor show up at all. * [https://www.dropbox.com/s/fireepjy5dtwby7/Screenshot%202016-01-12%2007.43.45.png?dl=0](https://www.dropbox.com/s/fireepjy5dtwby7/Screenshot%202016-01-12%2007.43.45.png?dl=0) * Simply disabling Accordion Shortcodes gives this: * [https://www.dropbox.com/s/4l82kijvlov7qg7/Screenshot%202016-01-12%2008.06.28.png?dl=0](https://www.dropbox.com/s/4l82kijvlov7qg7/Screenshot%202016-01-12%2008.06.28.png?dl=0) * I have also raised this issue with Avada support. * Any help would be appreciated and I will report here any response from the Avada folks. * Thanks, * Steve * [https://wordpress.org/plugins/accordion-shortcodes/](https://wordpress.org/plugins/accordion-shortcodes/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [philbuchanan](https://wordpress.org/support/users/philbuchanan/) * (@philbuchanan) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934013) * I don’t have that particular theme so I’m not able to test. In the mean time, you can disable the TinyMCE editor by editing the plugin code (if that is something you are comfortable with). You can delete [this line](https://github.com/philbuchanan/Accordion-Shortcodes/blob/master/accordion-shortcodes.php#L10) from the `accordion-shortcodes.php` file. * Please let me know when you hear back from Avada support. * Thread Starter [ssteiner](https://wordpress.org/support/users/ssteiner/) * (@ssteiner) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934020) * Phil, * Thanks for getting back to me on this. * I don’t want to disable tinymce, I want your plugin’s changes to merge with the existing instance of tinymce. * Right now, there seems to be some problem with the: // Add buttons to MCE editor code. * Instead of adding buttons, it trashes TinyMCE (in my installation). * I would be happy to provide a test site that demonstrates the problem if that would be helpful. * Avada has not responded as of yet. * Thanks, * Steve * Plugin Author [philbuchanan](https://wordpress.org/support/users/philbuchanan/) * (@philbuchanan) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934097) * I would need a copy of the theme in order to do my own testing. Would it be possible to get a copy? * Thread Starter [ssteiner](https://wordpress.org/support/users/ssteiner/) * (@ssteiner) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934098) * Since it’s a paid theme, I would need to send it privately. Please email me at [ssteinerX@gmail.com](https://wordpress.org/support/topic/incompatible-with-avada/ssteinerX@gmail.com?output_format=md) with an address to which I could send a link to the zip file. * S * [pwsherman](https://wordpress.org/support/users/pwsherman/) * (@pwsherman) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934151) * Same here with Avada. I get the buttons in the UI and the code renders fine, including the JaaScript, but the function doesn’t activate. This shortcode is exactly what I need. I hope a solution can be found. Thanks * Thread Starter [ssteiner](https://wordpress.org/support/users/ssteiner/) * (@ssteiner) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934152) * I sent the author a test copy of Avada and he was not able to duplicate the problem I had which was a complete lack of buttons in the visual editor. * I filed a report with Avada including site login but they never answered. * Steve * Thread Starter [ssteiner](https://wordpress.org/support/users/ssteiner/) * (@ssteiner) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934159) * Hey, it works! * I have upgraded to Avada 3.9.2 and the accordion now shows up in the editor as it’s supposed to and clicking on the buttons works. * This site was recently completely brought up to date and the problem went away! * Try upgrading and let’s report back to the Accordion author ASAP. * He was super nice and got right back to me even though Avada never has. * I’m now on Avada 3.9.2, WordPress 4.4.1, and Accordion Shortcodes Version 2.2.6 * And it’s working! * S * [pwsherman](https://wordpress.org/support/users/pwsherman/) * (@pwsherman) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934160) * My site is fully updated. The plugin is installed, shortcodes configured correctly( I believe), and the shortcode is rendering. However, the Accordion behavior is not happening. * [pwsherman](https://wordpress.org/support/users/pwsherman/) * (@pwsherman) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934163) * I figured out what my problem was. I was interspersing other tags within the shortcode scope. Apparently the shortcode renders a direct parent-child relationship that is necessary for the code to work. Nothing to do with Avada. * Thread Starter [ssteiner](https://wordpress.org/support/users/ssteiner/) * (@ssteiner) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934164) * Great to hear it! It’s now working for me too, but it’s only related to the Avada Update to 3.9.2. * Steve * Plugin Author [philbuchanan](https://wordpress.org/support/users/philbuchanan/) * (@philbuchanan) * [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934167) * Glad to hear everything is working! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Incompatible with Avada’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/accordion-shortcodes.svg) * [Accordion Shortcodes](https://wordpress.org/plugins/accordion-shortcodes/) * [Frequently Asked Questions](https://wordpress.org/plugins/accordion-shortcodes/#faq) * [Support Threads](https://wordpress.org/support/plugin/accordion-shortcodes/) * [Active Topics](https://wordpress.org/support/plugin/accordion-shortcodes/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/accordion-shortcodes/unresolved/) * [Reviews](https://wordpress.org/support/plugin/accordion-shortcodes/reviews/) * 11 replies * 3 participants * Last reply from: [philbuchanan](https://wordpress.org/support/users/philbuchanan/) * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/incompatible-with-avada/#post-6934167) * Status: resolved