Incompatible/Breaks WP Testimonial Rotator

  • andyt1980

    (@andyt1980)


    6 years ago

    Hi,
    Unfortunately when updating the FooBox Image Lightbox plugin from Version 1.2.34 to 2.5.2 it breaks another plugin I’m using on the home page of my site called the WP Testimonials with rotator widget (https://wordpress.org/plugins/wp-testimonial-with-widget/) and leaves a very tall blank area.
    I tried selecting the ‘Exclude FooBox Assets’ setting in advanced but this didn’t help.

    I have copied over the site to a staging area which is password protected, is there some way I can send you the URL/login details privately as I’d rather not have it posted publicly?

    I have also informed the developers of the WP Testimonials plugin about the issue, but I thought it would be best to inform both parties.

    Any help would be much appreciated.

    Thanks,

    Andy

    [ Please do not bump. ]

Viewing 6 replies - 1 through 6 (of 6 total)
  • stephencottontail

    (@stephencottontail)

    6 years ago

    @andyt1980: Please do not offer to give admin access to your site. Plugin authors can get in trouble if they do gain admin access.

    @bradvin: Please do not ask for admin access. There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    Thread Starter andyt1980

    (@andyt1980)

    6 years ago

    Hi Stephen,

    I understand you’re just trying to protect your users but in this case I don’t think it applies.
    Firstly – it’s MY website so I accept full responsibility for any consequences of giving out login details.
    Secondly – it’s a staging website and not a live website so it doesn’t really matter what happens to the site.
    Thirdly – I dont believe any of those steps you mention above would help as it’s a JS issue not a PHP/Server issue and I’d already explained exactly how to reproduce the issue by updating the plugin.

    stephencottontail

    (@stephencottontail)

    6 years ago

    @andyt1980: I’m glad you understand the purpose of the rules, because plugin authors can get in trouble for taking you up on your offer to give out login details, regardless of whether it’s a staging site or if you do accept full responsibility for them doing so.

    Plugin Author bradvin

    (@bradvin)

    5 years, 12 months ago

    hey @andyt1980 – can you share the url to your staging site so I can see the tall blank area on your homepage. We can start there

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    5 years, 12 months ago

    I understand you’re just trying to protect your users but in this case I don’t think it applies.

    And you think incorrectly. The author knows better.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    There are many ways for you to get information you need to the author and accessing the user’s site is not one of them. That’s going too far.

    It will also get the author into real trouble here when they do.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing your system that way is a short cut that will get you into real trouble in these forums.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    5 years, 12 months ago

    @andyt1980 Your account is on moderation watch. The sharing login access is not a new thing for you.

    https://wordpress.org/support/topic/incompatibility-breaks/#post-10200585

    https://wordpress.org/support/guidelines/#being-mod-watched-or-banned

    It really does not matter that you disagree with the rules or feel that you’re some sort of exception. You’re not.

    Again, read the forum guidelines.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    When you have demonstrated that you will comply then your moderation status will be reconsidered.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Incompatible/Breaks WP Testimonial Rotator’ is closed to new replies.