Topic: Incompatible | WordPress.org

Resolved Antonio Reina
(@antonioreina)

2 months, 3 weeks ago

Hi!

I cannot make work your plugin in my site.

After install and add a new item glossary, the site stop working.

You can find the glossary page here:
https://www.televisando.com/las-mejores-frases-de-peliculas

I suppose there is a kind of incompatibility with a plugin, but I cannot find it out…

How can I sort it out?

Thank you so much in advance!!

Regards.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author CreativeMinds
(@creativemindssolutions)

2 months, 3 weeks ago

Please check your PHP version. It should be higher than 5.6

Also check if your theme is conflicting with the plugin by changing it for a minute and checking

Last is to check for missing PHP modules as the plugin requires the following modules
– mbstring
– intl
Antonio Reina
(@antonioreina)

2 months, 3 weeks ago
Done!!

My PHP version was lower than 5.6. Now is working properly!

QUESTION: Could you tell me if is posible to move the Glossary at the top of a page? Now is at the bottom.
https://www.televisando.com/las-mejores-frases-de-peliculas

THANK YOU SO MUCH!!

I will rate you as you deserve.

Regards.
- This reply was modified 2 months, 3 weeks ago by Antonio Reina.
Plugin Author CreativeMinds
(@creativemindssolutions)

2 months, 3 weeks ago

I see a 404 on this page

Antonio Reina
(@antonioreina)

1 month, 1 week ago

Hi!

I would like to know how I can solve this issue.

The glossary keeps with no margin or padding on the left side.

You can find it here:

https://www.televisando.com/frase-de-la-pelicula

Details:

– PHP version: 7.1
– CM Tooltip Glossary: 3.6.6

Thank you so much in advance!

Regards.

Plugin Author CreativeMinds
(@creativemindssolutions)

1 month, 1 week ago

This is a css issue

For example

.listNav {
margin-left: 100px;
}

But you need to add some custom css to solve this as there is some conflict with your theme

Antonio Reina
(@antonioreina)

1 month ago

Done!

Thank you so much!

Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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