Support » Plugin: Woocommerce Upsell Popup » Incompatibility with Xootix sidecart premium

  • Resolved nicowob123

    (@nicowob123)


    Hi,
    i’m facing an issue using your plugin upsell popup alongside with
    Xootix sidecart premium : when activated upsell popup interfers with the ajax add-to-cart method. doing so, it prevents quick add-to-cart buttons to work correctly, and items are not added.
    Can you help me solve this problem ?

    The page I need help with: [log in to see the link]

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  • Plugin Author 10Horizons

    (@tentenbiz)

    We cannot guarantee our plugin to work with every Woocommerce extension out there.

    But having said that, this is what you could try to fix the problem:

    Go to Woocommerce > Upsell Popup > General.

    Here you will see an option to turn off AJAX. Tick the box that says “Turn off AJAX on single product pages”.

    It would also help to share the exact URL of the page on your site where our popup supposed to show?

    Thanks.

    Plugin Author 10Horizons

    (@tentenbiz)

    I’m marking this as “resolved” as there is no reply from thread starter for 6 days.

Viewing 2 replies - 1 through 2 (of 2 total)
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