Title: Incompatibility with SG Optimizer
Last modified: February 6, 2018

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# Incompatibility with SG Optimizer

 *  Resolved [lucbrialy](https://wordpress.org/support/users/lucbrialy/)
 * (@lucbrialy)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/incompatibility-with-sg-optimizer/)
 * Support of host SiteGround had to deactivate Imagify in order to permit the SG
   Optimizercache plugin to behave normally.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincompatibility-with-sg-optimizer%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [8 years, 3 months ago](https://wordpress.org/support/topic/incompatibility-with-sg-optimizer/#post-9942100)
 * Hristo from SiteGround here. I’ve checked your ticket and it turned out that 
   caching was working with Imagify just fine. It was simply the test that was being
   blocked. Note that we do not advice disabling the plugin just because of a false-
   positive notification.
 * However, if Imagify devs figure out the problem, please let me know, I can patch
   the Optimizer plugin or provide more info if needed.
 *  [Grégory Viguier](https://wordpress.org/support/users/greglone/)
 * (@greglone)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/incompatibility-with-sg-optimizer/#post-9943137)
 * Hello, I’m Grégory, lead developer of Imagify’s plugin.
    [An issue](https://github.com/wp-media/imagify-plugin/issues/184)
   has been open on our side and some insight from SiteGround would be appreciated.
 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/incompatibility-with-sg-optimizer/#post-10020353)
 * Hi!
 * Since we have opened a Github issue, we may continue our discussion there to 
   not have multiple communication channels: [https://github.com/wp-media/imagify-plugin/issues/184](https://github.com/wp-media/imagify-plugin/issues/184)
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Incompatibility with SG Optimizer’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify Image Optimization – Optimize Images | Compress Images | Convert WebP | Convert AVIF](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/imagify/)
 * [Active Topics](https://wordpress.org/support/plugin/imagify/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/incompatibility-with-sg-optimizer/#post-10020353)
 * Status: resolved