Support » Plugin: AudioIgniter » Incompatibility with Hook WordPress theme

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  • Plugin Author Vassilis Mastorostergios

    (@silencerius)

    Hello! The plugin hasn’t been updated because there are simply no bugs (that we have found) and we’re pretty happy with it at the moment.

    AudioIgniter doesn’t load on your website because for some reason Ajax requests to the endpoint providing the tracklist are failing from the server with a response of 503. This is most likely not an issue with the Hooks theme as well (you can verify this by temporarily reverting to the default WordPress theme for a little bit, let me know if it works there, but it definitely shouldn’t). I believe this is an issue with how your server is set up, I would contact your host about this issue and I’d be very interested to hear what they’re saying so that perhaps we could fix this from our end and make sure it doesn’t happen again.`

    Thank you in advance!

    Plugin Author Vassilis Mastorostergios

    (@silencerius)

    Oh I see your website is behind some kind of wall because it’s under development. I believe this is the reason why this happens. If you can momentarily disable the wall so that we can verify the assumption.

    You are absolutely correct! It was indeed the under development plugin.

    Thank you!!

    Plugin Author Vassilis Mastorostergios

    (@silencerius)

    Nice 😀 Glad to help!

Viewing 4 replies - 1 through 4 (of 4 total)
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