• Resolved YSR

    (@yas-se)


    Hello

    There is an incompatibility between Ultimate member 2.2.5 and elementor 3.4.4.

    Any solution ?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yas-se

    Could you please provide details of the issue? Also, provide steps to reproduce the issue and we will try to investigate it on our end.

    Regards,

    Thread Starter YSR

    (@yas-se)

    Well, I’ve created a page using elementor then added shortcode for both sign in and sign up, since it’s a page for both.
    When we enter the page it shows both 500 or 503 error, problem fixed after disactivating one of the two plugins

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yas-se

    Are you able to check if there are any PHP error logs related to the 500/503 issue when this issue occurs? You can ask your hosting provider to assist you in getting the error logs. Send it here so we can review them.

    Regards,

    Thread Starter YSR

    (@yas-se)

    There no PHP errors generated

    Thread Starter YSR

    (@yas-se)

    Hello

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yas-se

    Did you turn on the WP_DEBUG in the wp-config.php to see if there will be errors generated.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

    Thread Starter YSR

    (@yas-se)

    Hello

    Sorry for late response.

    Actually still same error and no log when activating wp debug.

    Error :
    This page isn’t working
    website.com is currently unable to handle this request.
    HTTP ERROR 500

    I’ve created the same exact page with Gutenberg and it works perfectly but when it’s created with Elementor it shows the error mentioned

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yas-se

    What’s the version of Elementor theme you’re using? Do you have plugins for Elementor?

    Regards,

    Thread Starter YSR

    (@yas-se)

    Hello

    It’s 3.4.6, xstore theme, no addons

    Thread Starter YSR

    (@yas-se)

    Update: the page now opens when you’re logged in and it shows both profile menu and message “you’re already connected”

    But when you’re disconnected it shows an error “This page isn’t working glimpression.com is currently unable to handle this request.
    HTTP ERROR 500”

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yas-se

    Could you please check if this new error has logs generated?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    …This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. ..Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 13 replies - 1 through 13 (of 13 total)
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